Omega Service - PROBLEMS (update) | Omega

Omega Service - PROBLEMS (update)

Well guys following my experience at the hands of OMEGA service the manager of Omega called me last week and left a message to contact him with a proposal that 'I might find acceptable' ohhh. Well I did make contact with him and this is what he said would I be interested in accepting a free service as a gesture of good will, normally of course I would bite his hand off but I have now sold the Proplof as since sending it to OMEGA it just would not run continuously since .I have to say the watch was sold considerably under priced to a dealer for 2000 GBP, so no a service wont work for me! I then thought my SM 300 I was wearing, maybe Omega would service that for free then I thought no no no no, really lost confidence couldn't risk it not for my favourite watch. So, I make a suggestion to him, why not make a contribution to the new SM 300 I have decided to buy, he starts spluttering and says he will have to get back to Omega what, you said you are the manager, you called me!

Well, the top end is he is 'going to get back to me' Don't worry I will also be getting back to you guys with any developments! So the moral of the story is... (fill in the blank)

Omega service PROBLEMS

By: divebuddy1963 : February 12th, 2015-01:50

Hallo Everyone I want to know if other people have had problems with omega service, particularly with vintage watches. I sent my Ploprof 600m to them for an estimate to repair (via Goldsmiths) as the winding stem had broken however, when the sales person ...

Not sure I totally understand, but...

By: gatorcpa : February 12th, 2015-14:20

...I will try to see this objectively from both sides. First of all, I'm not ordinarily inclined to recommend Omega for service of vintage watches due to the extreme cost. However, for some rare and valuable models, they may be the only ones with access t...

One of the Omegas in my collection . . .

By: Dr No : February 14th, 2015-14:53

. . . went in for service by my independent watchmaker with hands fully filled with aged lume. Upon return, the hands were re-lumed, and not to my liking. I asked to have the fresh lume removed, and now, it looks like this. I had asked my watchmaker to le...

Omega service PROBLEMS

By: divebuddy1963 : February 18th, 2015-03:33

Yes, you are so right! Really sorry it ended this way for you my issue was also around keeping the watch looking aged and original. Well, have had a response from Omega and although still insisting that there had been no intervention (even though clearly ...

Well, if you're crazy . . .

By: Dr No : February 18th, 2015-11:29

[watch credit: rsr / photo credit: Dr No] . . . then welcome to the asylum ;-) . . . ...

Omega service PROBLEMS

By: divebuddy1963 : February 22nd, 2015-03:22

Well guys an update on my issues with Omega service. I got the call back Omega promised however, all is not well! The technician agrees that the watch did not have any intervention. I am gutted that omega can just lie through there teeth when clearly some...

I don't think you will have the same issues with a new Omega.

By: amanico : February 22nd, 2015-03:35

For vintage, I avoid sending them to the Manufacture, except to JLC because I know them very well, and I give my watches to a special watchmaker. In other cases, I give my vintage watches to a watchmaker in France. I find it safer. As to answer your quest...

Omega Service - PROBLEMS (update)

By: divebuddy1963 : March 24th, 2015-02:26

Some explanations ...

By: nilomis : March 24th, 2015-03:53

The Seamaster 600 / Proplof has some particularities that requires our attention. First, the monocoque case (I don't have an exploded view here) to be opened requires the removal of the bezel, glass (that may crack - is mineral glass) and several rings an...