Jaeger-LeCoultre

KIH
[Purist]
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JLC servicing turn-around time?

Hello all!

This is my first post on JLC forum.  A while ago, I inquired about "world time" or "dual time" watch and got interested in JLC Master Geographic (38mm, ca 2001) - I have a small wrist and "modern" big case Master Geo is not within my scope....
Anyway, I was able to get ahold of a pre-owned piece, black dial SS vesion and it was so cool.  A bit too light, felt like a toy, but practical and most of all, very accurate. 





But, it started showing a symptom - sometimes stops even with full power reserve.  Shake it, then starts again.  A while later, it stopped, etc.  So, I brought it to a nearby AD which in turn supposedly sent it to JLC service center in NYC.  I got message from the AD saying that the estimate cost will be $700 for overhaul, lubricating, etc.  It was not cheap, but okay...  Then the estimated time of servicing will be 22 weeks !!!  22 weeks!?  And the paper said it would be done by 8/29/2008!!! 

I have other watches, so I am okay from that stand point, but is 22 weeks "normal" for JLC watch service???

I am a big fan of Lange and the biggest - almost only - reason is that there is a service center in the city and I can drop by anytime and small adjustment is done instantly by the authorized watchmaker himself, and if servicing is needed, it typically takes 4 weeks, and I know WHO does the work. 

I asked a JLC rep via email (JLC and Lange are under the same umbrella, if my memory serves me right) and while JLC service center is in NYC, JLC doesn't allow visitor and I would have to ship it over with full insurance, etc., etc.  So I brought it to the AD.  By getting that nice Master Geo, I was really starting to like JLC, but not sure.

And, yes, I have signed the service order and it has already started rolling anyway.  But just curious to know whether this is what is typically expected from JLC?  This is not a rant.  Just curiosity.


Ken