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Officine Panerai

Recent Servicing Experience

 

The mainspring came loose from its barrel on my PAM111. I hadn’t sent it in for servicing since I bought it, so it was due anyway. Even though it runs on an ETA 6497 that anyone can work on, I decided to go to an AD to have Panerai service it. I was dreading the horror stories you hear about big brand servicing, like ‘fixes’ that you didn’t want, astronomical cost, and a long turnaround time. Although it wasn’t cheap, the cost was in line with expectations, I got the servicing I wanted, I didn’t get anything I didn’t want (no case polishing, no dial-side parts replacement, etc.), I received it three weeks ahead of the estimate, I have a new manufacture-backed one year warranty, and I got a free travel case. I’m pleasantly surprised!

What have people’s recent servicing experiences been like?








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From the Digest
5 Comments view entire thread 

Just had my AP Openworked and 41mm RO serviced.

 
By: psychotic : January 13th, 2018-21:25
The Openworked was still under warranty. I expected that it would be gone for 3-6 months so it could be sent back to Switzerland. This is the 3rd time my watch had to go for repair and the previous two times I was told the technicians in the local service... 

Breitling horror story...

 
By: ripper444 : January 14th, 2018-07:10
But Tudor success! My first watch was a breitling with the B01 movement. After one month the chrono broke so I sent it for service. 3 months later it came back with not only the same chrono problem but they also messed up the stem and the winding was not ... 

Luckily I haven't needed any repairs...

 
By: sergio : January 14th, 2018-07:22
of late. It's always a bummer to have things fall apart on you. I'm glad your experience (this time around) was a positive one. I'm sure, a number of us has lived through a fair share of...nightmares.