xsw
381
there's a difference between "Full Service" and "Maintenance Service"?
I've got a JLC here, warranty is going to expire soon and I would like to take full advantage of servicing for the LAST TIME while it's still "free".
So I spoke to my JLC retailer and they told me that a Full Servicing is not covered by warranty. I still have to pay for this servicing.
Thing is, when I first bought it from JLC, they said I could get a full servicing and everything's covered and that's the advantage from buying from their official stores compared to other dealers.
I based my decision on their assurance and that was why I chose them and paid a premium and bought from them in the first place.
Can't help but feel misled now that they've changed their tune and told
me that I have to bear the full cost of a full servicing.
I'm disappointed but otherwise I'm alright.
What's your opinion on this?
there's a difference between "Full Service" and "Maintenance Service"?
I've got a JLC here, warranty is going to expire soon and I would like to take full advantage of servicing for the LAST TIME while it's still "free". So I spoke to my JLC retailer and they told me that a Full Servicing is not covered by warranty. I still ...
The service is not covered by the warranty, if there is no need to do so.
Logically, the warranty lasts two years, the service is recommended each 5 years. Now, if your Watch has a problem, runs too fast or too slow, or anything else during the warranty time, THEN, the service is free... Which is not always the case when you bu...