oliver.knowles
[Hublot Associate]
5
Andrew, from Hublot Bond Street
Andrew,
I am the assistant manager at the Bond St boutique, and having read your comments about your visit and your experience with us, I was very surprised and a little disappointed. As a new boutique we are still finding our feet, and while I can in no way make excuses for the very poor service you claim to have received that day, I can only offer our sincerest apologies.
As a fellow lover of all things Hublot, I know the level of service deserved from a brand of such a level and rest assured we will rectify this immediately.
If you are in town again soon I would very much like to meet you and have a chat over coffee (or something stronger!) about Hublot in London and also our very special boutique only King Power.
Once again I offer my sincere apologies and wish to welcome you to our boutique at any time.
Regards,
Oliver
A Nastie Bang on Bond Street: the Official Opening of the London Hublot Boutique.
In their continuation of the world domination of haute horologie world, Hublot have opened up a Boutique on Bond Street. This has been well awaited and the face of Bond Street has been slowly changing as more and more brands have opened up dedicated Bouti...
Thank you for covering, Andrew H!
I was waiting for this! Wonderful opening event, as usual and I am glad that Mr. Biver looks fine. Hublot plans to open 15 stores this year and at least 10 more to go, if my memory serves me right. Folks, if you see Hublot Store under construction near yo...
Making me hungry!
I've been lucky enough to stuff my fat face with JCB's wonderful cheese on several occasions and am salivating at the sight of it here. Indeed Hublot events do have a great atmosphere! Thanks for the post and super pictures
Thanks for the report... shame about the shop!
Thanks for the report, it looks like a great opening party for the store and yummy food! My only comment after going into the store yesterday (yes it is small but perfectly formed) is that the staff are certainly not the level of those in other Hublot Bou...
I've only once been to Bond Street, but that was exactly my impression in several shops
I guess we both must look a little disreputable
that's the worst that can happen in a shop
I am so sorry for that ! Our store in London is a franchise store and I will inform the owner about that shame It's 100% opposite to what I want the people to behave in a Hublot store One can ask the question if we should not only have our 100% owned stor...
No problem!
Thank you for your response Jean-Claude, as always it is appreciated you posting on these forums and putting in your thoughts. You know it is not going to put me off your brand or buying the next wonderful creation. Apart from the lost excitement of a new...
Congratulations on the new "Bang"!
I am glad that the Nastie Bang, announced in Bucharest when I also had the pleasure to meet you, finally came out. It really looks nice! Best regards, R B
It is a Bond Street problem and not a Hublot problem. As a
London resident, who has resided in other countries around the world, and to clarify (I am British), the behaviour of the shop assistants on Bond Street really does put you off. However, all the while tourists from around the world come and spend bucket l...
Interesting....
... gotta visit both London and Paris, after studying a bit French How special the "Bond Street" has... I wonder why the shop CAN behave such way... beyond me. Ken
Interesting and on the part of the Bond Street shops a
pathetic reminder of some inbuilt belief that you are lucky to shop with them!!!!! My wife has on a number of occasions simply walked off rather than wait for the shop assistants to deem to actually ask if they can be of assistance!! Should all be shipped...
Easy Fix
Visit the boutique in Harrods instead.. at least you're guaranteed to get a friendly sales assistant and a smile.... make a day of it.
Mr. Biver, I was glad to see the photo where..
.. you looked fine. I was kinda worried after you left Tokyo. Take care of yourself! Ken
Thank you Ken
I start to feel slightly better....hope I will recover 100% in a few weeks and be in the best shape to start the fourth quarter in September Hope to come in autumn back to Japan and be with you at least two or three times Best and warmest regards
Looking foward to it!
.. but in the meantime, don't work too hard. Have a bit more rest and listen to your wife Glad you have started feeling better. Ken
Andrew, from Hublot Bond Street
Andrew, I am the assistant manager at the Bond St boutique, and having read your comments about your visit and your experience with us, I was very surprised and a little disappointed. As a new boutique we are still finding our feet, and while I can in no ...
Thank you
Hi Oliver, Thank you for your time taken to answer my message, it really is appreciated. Also welcome to the forum! It was certainly a disappointing experience but I will definitely call in next time I am in London and hopefully get a chance to meet you f...
47 secs....
Very good Micro! Well I guess if I am indecisive about it then 47 seconds is about right... Normally 10 seconds is more like it Micro.... Beyond 60 seconds and I am not sure it is for me!
Doesn't look like we are going to see the picture...
Put your stopwatch away Micro, it doesn't look as if we are going to see the picture so have my eye on something else now. Think it was just a 1 post wonder! Andrew
just a "teaser"...
Andrew, Sorry for the late reply, I have been awaiting permission to publish a full picture as it is still only a prototype... I haven't been able to check the site as much as I would like as well! Anyway I hope this "teaser shot" will give you an idea fo...
Thanks
Thanks for sharing Oliver and I look forward to seeing more of the timepiece when it is ready to be unveiled. Regards Andrew