ticktocktimesup
317
The last because I am extremely...
... disappointed by the fact that when I received it, I found out that they had increased the edition from 299 pieces to 501..... Given that I subscribed for the watch directly on day 1 of the SIHH, on the basis of 299 pieces, I think it would have been decent to inform me when they had increased the number of watches. Now I found out when I looked at the special edition paper (and subsequently the website).
It is really really poor marketing / customer service. And the thing is: it is not an incident, but the umpteenth example of Panerai being on the wrong path, alienating its historical customer base. If one were to list all the f###-ups they have made in 2010 and 2011 alone, then I think we would have a very very long list here..... So question is: is this the sort of company that I want to give my hard-earned money to (and that is basically a rhetorical question)?