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Patek Philippe

This rings a bell...

 

You know, I've heard of this problem before with the 5119. I was also thinking of getting this watch but something's holding me back. These complaints do not help. Maybe we only hear the bad stories... Anyway, I would definitely demand a full service within the warranty period. Your problem is unacceptable.

The observation regarding the dryness means that the watch has been sitting at the dealer for a long time, and/or under the warmth of his spot lights! This can affect the accuracy of the watch and accelerate the wearing of the parts. I have to assume it was lubricated properly in that first service. Nonetheless, I wouldn't think the dryness is related to your crown problem. I am sure PP will do their best to keep you happy.  Keep us informed!

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