Thomas_3
7223
I'm sure you have experienced this,
just plain rotten customer service (and I am trying to be polite).
Can't speak for other countries but customer service in the US is
in the toilet, it just plain sucks. By the time I get through all the
prompts I forget who, or why I called. Talk to a live person, almost
unheard of now days, and if you actually get a living, breathing person
they aren't much help. They thank you for being a loyal customer
for X number of years and tell you how much they appreciate it and how
valuable you are as a customer. If I am that valuable to you get
someone who can help me on the line NOW, not someone who is
reading scripted responses. Most of the time your call is routed
to a "call center" where you can hear all the other so called customer
service representatives conversations in the background. All in all
calling customer service is usually not a pleasant experience.
Done now, you can go back to doing what I interrupted.
I'm sure you have experienced this,
just plain rotten customer service (and I am trying to be polite). Can't speak for other countries but customer service in the US is in the toilet, it just plain sucks. By the time I get through all the prompts I forget who, or why I called. Talk to a liv...
No. Youāre wrong. Service is sh*t worldwide, or thereabouts. Call centers are a curse. Not to speak of everything else going on. Iāve come to surmiseā¦
ā¦we are undergoing an extraterrestrial attack. Or else the race has expired and coming apart. I mean, itās all pretty bad, indeed.
Just experienced it the past weekš
Interacted with help desk via on line chat. I only needed to find out if the company has processed my refund which was agreed on 25Apr. They are supposed to update me within 48hrs but when I contacted them on 5May and today, they are still unable to confi...
My brother provides web analytics for an insurance company.
Middle management burns up budget demanding coders pump out chat bots. My brother demonstrates they are hated by customers, contribute nothing to sales and worthless to the bottom line. Guess who wins...
When corporations only care about quarterly numbers
and executives bonus checks, everything else become irrelevant. Paying lip service to customers is just a phony marketing dept. focus. āYour call is important to us so please stay on the lineā¦ā¦ā¦ā¦ā¦ā¦ā¦ā¦āā¦click.
Such a blight They should be banned
All they do is transfer time from the company into my time being wasted Hate them