Folks, As we all know, when a watch needs repair, regular servicing, polishing, etc. --- the trip to the spa can take months upon months with little to no progress reports or email updates... and while we wouldn't accept this from a high-end car... high h...
Their exceptional service levels seem to be consistent. I have had the same experience here at the service centre in Singapore. Had scratched my strap due to cufflink scuffs. The refresh took 1 week and came back flawless. I was kept informed twice during...
A least nos we know were to go in HK to get an AP services with a smile (I am certain). It's nice to hear the good stories because often people have a tendancy to tell only the bad things that have happened to them. Best regards, George
...as other's have said, it's usually only the negatives that we ever hear. Your post has given me additional confidence in AP's service, which I always thought of as first-rate. So maybe it's time for me to give them my Millenary for an overdue check-up....
I have similarly only recently enjoyed exceptional and attentive service from AP Singapore - Sharon Hu kept me informed via e-mail (I am not residing in Singapore but travel there every quarter) on the progress of the servicing of my AP Shaq and the estim...
Two times in and both times back in 2 weeks. Good communication as well (call when arrived, call when departed). Here's hoping mine isn't seem for the next 5-7 yrs.