On theses FF you have this issue which is well known by the brand,
I have been
told that the bezel, either in steel or gold can come out like it
happened to you.
Do the test yourself on your owns FFs, hold it firmly into your hands and see what s happens!
They indeed just need to put a new wire and throw away the former one, which has never to be re-used, and then..enjoy!
in order to avoid issues with the strap, after a swim in seawater, plunge your watch after into a glass of tap-water, the salt will dissolve, as it made its way to the gaskets and seals and it will save your strap of being damaged in the long run.
Enjoy your week end!