W72
857
Sorry to hear about..
your bad experience. I am sure Chopard will set it right somehow and Kong will certainly help along the way. I know this from my own experience. Chopard Service have been good most of the time. Still there are a few kinks now and then and when it happen, it negates all the good thing you associate with them. What is even more important is the ability to recover when such incident happens - here I do think Chopard HK Service Centre needs to put in some more effort. /W72
Chopard Repair Services... Bad Experience
I would like to share my experience about Chopard Repair Services. Please read my email which was sent to Chopard yesterday. The following pictures are taken at the Boutique today. Dear Sir/Madam, I would like to express my disappointment and anger provid...
Andrew, this is not the usual Chopard After Sale Service
I can understand your pain. I believe Chopard will resolve this matter to your satisfaction. Regards Ling
First time...
Hi Andrew Glad to know you had a StrikeOne to commemorate your special day. Sorry to hear about your issue. Typically Chopard after sales service is good. Hope we could assist. I will write to you when I'm back to Singapore tomorrow. Kong
Thanks Kong
Thanks Kong. HK service center told me that they will repair the watch case. Although I think it is difficult to repair dents... let's see the condition of the Watch after repaired first.
Sorry to hear about..
your bad experience. I am sure Chopard will set it right somehow and Kong will certainly help along the way. I know this from my own experience. Chopard Service have been good most of the time. Still there are a few kinks now and then and when it happen, ...
ranking...
To be honest, this after-service experience makes me very unconfortable... and I will rank Chopard very low from now on. The one who is willing to own a Strike One, is due to the appreciation of this brand. At the same time, the customers expect to get th...
really sorry to hear this. I have same watch, thankfully no problems
I have 5 Chopard LUC watches, and several Chopard watches, and I must say that so far, their service has been exemplary. turnaround times is fast, and once I even got a complimentary croco leather strap, when the original item was a bit frayed. i wish you...
Congraudulation to you ^^
Let me share with me my yesterday experience. Yesterday, I received a phone call from Mr. Wong, the supervisor of the HongKong Chopard Service Center. He gave me a bad news by saying that the day I received my Watch would be delayed. It is becasue he need...
Unbelievable
Unbelievable! As a Chopard watch owner, myself, (2 LUCs and 1 Mille Miglia) I must say I am truly disappointed in not only Chopard initially messing up your watch, but also how its going about handling things now. First of all, as a gold watch, there's on...
very sorry to hear
I'm very sorry to hear about your problems. I have recently had bad luck with watches during after sales service (including a Chopard). My advice is to be professional, polite, but assertive. Be clear with your demands but always be polite. I know that Ch...