IWC

I sent it back once for this problem after the initial service. It still does not go to zero. What do I do. ? Send it ba k again ? Thanks Galen ...  

I have purchased the other BP you see in the pic below , BP Petite Prince , brand new from my AD that sent the 5002 watch for service.

Nice BP though 🤩

I had a similar issue with a brand new Portuguese 5007 and had a moment of sadness/rage, but a watchmaker friend advised me to give it a full wind (wind to full reserve plus 7 additional turns for whatever reason) and then letting it run down. Seemed to d... 

Why does it need to go to 0?

the power reserve goes to zero when completely discharged. That is the way the movement is supposed to work. If it does not then there is something wrong inside the movement. Ergo , it needs to go back and get fixed. Look at the pic below. Both of my BPs....  

Thanks for the information!

I guess I will try that and see if it works. Thank you.

Thereafter, the watch worked as normal. But otherwise I agree that the reserve needs to run all the way down. So frustrating. Thanks, Brian

Thanks for all the help. I hope it works ...  

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I hope the extra winding helps

These BP movements are really 8 day movements with a mechanism to stop them after 7 days. Since they are automatics, the main spring has a ‘Y’ at the outer end that acts as a clutch against the inner circumference of the barrel. It may be that by “over wi... 

Aligns with a previous post above: Wanted to give you an update on the whole situation ...Took my watch to the AD, they sent it to Texas..Texas didn't find any issues, but clarified, that while wounding the watch, after reaching the 7 day mark, one has to... 

I appreciate your help very much. I’m sure I’ll get it figured out.

With winding both the 8 day Panerais and this 7 day Auto…. I always “over wind” until I hear the clutch “click over” and don’t rely on the actual “full gauge”… so I always go past the full setting…. Obviously I don’t over wind on the movements that have a... 

Thanks Darron

My 5002 is back in Texas at the Richemont service center. I had my AD talk to the manager at the service center to look after my watch to make sure they correct the problems. I will let you know when I get it back. Should be in a week or two.

Seems to be working now. The power reserve indicator now registers Zero when the watch has stopped. I will see how well it keeps time and if it returns back to zero after winding. ...  

🤞🏻

Let’s hope it’s all sorted now! My Miramar says hi! ...  

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G