WatchProSite|Market|Digest

Officine Panerai

Kudos for NY boutique

 

I was determined last week to visit the NY boutique to see the 338, 311 and other pieces I'm interested in. I went there on a rainy afternoon during the week with my two kids, ages 4 and 9. Boy was I in for a very pleasant surprise.

I first sat down with Tomoko, one of the sales reps who was down-to-earth, attentive, and quite a pleasure to talk to. After she showed me some pieces, I asked about the 317. The store manager Sharif then came out and they both discussed what I was interested in. I tried on several, including the rather amazing 311. Even my kids chimed-in on on which pieces I should get (they know me well).

Although I didn't purchase that day (was most interested in a dress watch, but felt the new 42 Rads a bit small for me), they put my name on the lists for a few pieces and then just before saying goodbye, Sharif surprised my kids with Panerai t-shirts! It was a very nice gesture and one that made me an instant customer. My son (the oldest) went so far as to say, "Dad, you've got to buy your next watch from them!"

And my follow-up communication with them has been exemplary. I've never had such a nice experience in a watch boutique, which was a powerful reminder of why I love Panerai so much.

Wish I had taken some pictures. i tried on some great pieces and saw a very nice selection there - especially the chrono monopulsante 1950 Luminors. Sweet! Next time I visit (to purchase!) I'll take some photos.

  login to reply
💰1416 Marketplace Listings for Panerai