Glashütte Original

I recently purchased a new Senator Meisen from an AD, mid July. I wind in the morning before wearing and will wear for 10-12 hours and it always stops 2-3 hours after removing. If I understand correctly it is supposed to have power reserve of 55 hrs. Is i... 

. . . as the severely curtailed power reserve you're describing has to be addressed by the service department. Please check your e-mails . . . thanks, Art