Horological Meandering

Mel
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Accuracy and reliability (post servicing) has been excellent. On service..................

................let me open up the old kimono.

I've had problems with three of my four. One minor problem and two not so minor problems. They have been fixed and the watches have been performing without issues since.

Sympathie Guilloche - The watch was keeping accurate time but the hour or minute hand were a teeny bit out of alignment. The watch was purchased pre-owned and was cosmetically like new. This problem was fixed promptly and without charge by RD even though it was out of warranty and has performed flawlessly since.

Hommage Perpetual Calendar- The perpetual calendar indicator was not advancing. Timing and other calendar functions were operating properly and accurately. This watch was purchased pre-owned and was cosmetically mint. I think this problem may have been caused by someone (previous owner or the jeweler) changing one of the calendar functions at the wrong time. This problem took RD a while to fix but the watch came back from Switzerland looking like brand new and has performed flawlessly since.

Sympathie Chronograph - The watch would lose time sporadically. Upon close inspection, I found a tiny loose screw floating around in the movement. The case back didn't look like it had ever been opened so the watch could have come from the factory like that. This watch was like new in appearance and I was the first owner but it had been in the "system" for a couple years.  It was repaired under warranty in Switzerland and returned like new (as expected) although this too, took them a while. 

Hommage Condottieri - Purchased pre-owned in mint condition and has performed flawlessly.


These problems, while annoying, are not uncommon with high end watches.
Yes, I expect an expensive watch to run accurately and without problems but if you read any of the high end watch forms, you'll see that these problems happen with more frequency than any of us would like. It's amazing that these tiny mechanical devices, which beat from 400,000 to nearly 700,000 times a day, even run accurately at all.
While two of the three problems I've had with mine really pissed me off..........................I wouldn't hesitate to purchase a Roger Dubuis watch that I liked.