Jaeger-LeCoultre

Hi everyone, I really need some piece of advise here! I have bought 3 months ago a watch (reverso squadra duetto) from a JLC authorised dealer. As it was not in stock, the AD ordered it saying it would come at latest, in 1month 1/2. Also, he asked me (peo... 

Do a test with Rolex and their Daytona, or PP with a Chrono or a simple Nautilus, you will see that this kind of thing may happen. In any way I want ot justify this kind of situation, by the way. I understand your frustration, and I am somewhat surprised ... 

For me, this is totally unacceptable.... A deposit may be required, but full payment and not delivery? Personally I would not pay ahead of delivery, unless it s a special order, and then only a deposit..... I would contact JLC and inform them of the situa... 

I would have gone nuclear on the AD but I would not have paid list to begin with... You should not have to deal with this. Good Luck.

paid in full and waited 3 months and its still not here??? Wow...hope they have a good excuse ready

All the details I asked in my first answer. Can you PM me all these details please? They will follow that and investigate, as they weren't please to learn that. Looking forward to receiving your PM, Best, Nicolas.

Just to explain a bit more: When I originally bought the watch I thought that an AD was actually a kind of representant of JLC and therefore that there was nothing really to be afraid of. Now, a relative of mine just bought a few months ago a relatively e... 

They're really not happy with that, I can tell you. Looking forward to your PM, Best, Nicolas.

I'll call the AD again on moday. From there we'll see what are the news and if I'll need to contact personally JLC or more (which at the moment I prefer to avoid). I appreciate JLC are angry about this. I hope nevertheless that they're angry for all the s... 

Updated, of course. Best, Nicolas.

I have been in contact with the AD today and here are the – rather deceiving – news. JLC UK has now estimated to supply the watch in…May ! This is almost 6 months to get it! A very long shot indeed from the “at latest end of Januar... 

Just to let you all know Ithat 've been told by the AD that the situation is being adressed/investigated by JLC and hopefully I'll have (appeasing?) news soon. Yoghi

Looks that with all the communication tools available todays it still take time to explain why things go wrong...

- patience maybe you might feel better.. Despite all what has been quite extensively described and elaborated by you - sincere regrets of course, BUT: - I guess , our kind moderator (next to others,maybe) had exercised some help, in facilitating attention... 

...forum/emails is that sometimes you might get a wrong opinion of the writer mood! Hello hs, thanks for your encouragements! But just to get this right, I have no anger at all! Of course I’m annoyed and frustrated by the all experience, but I guess... 

…got the watch from the AD last Friday, apparently just received from Switzerland. It has been delivered yesterday to the lucky owner (with a thousand of apologies to everyone who was originally involved with this family present, and a few messy arg...