gaferrence
5
JLC is having quality problems
JLC is having some major quality problems, and I do not believe that they care to correct them. I had a problem with a MMC2 running 10 seconds slow per day. In addition, it did not fit well on the wrist as the case back to me is poorly designed. I returned it for a MMC1. You should expect excellence at the price you are paying. You would expect the 1000 hours test to be closer tolerance than COSC, but it's not....it's purely marketing.
Certainly JLC should rush this for you and at a minimum thow in a strap or 2. That to me would be customer service!
By the way, I own 2 JLC's, so I know of what I speak.
Hmmm.
By: ijl : March 31st, 2011-16:57
Thanks guys. Your experiences and well wishes are much appreciated. My AD advised me yesterday that the watch has been received by richmond but will not have time to have a look at it until today. So i'm still waiting.... xsw:- was the estimated time for ...
Quality Problems they have
By: JLC : April 6th, 2011-03:32
its what my perception is as well, as specially with the automatic rotor and the sub-dial of the Master Georgraphics. Don't think this is warranted - reputation and price segment should speak a different language and they should make an effort to fix it. ...
The saga continues...
By: ijl : April 7th, 2011-04:51
Thanks to members gaferrence, JLC and amanico. In an ironic way, it's ?comforting to know that i am not alone. I also agree with amanico that when there are humans involved, mistakes do happen. Granted. But i cannot agree more with member JLC at the way h...
Mistakes
By: JLC : April 7th, 2011-07:05
Making mistakes is not a crime, not to learn from them should be. In case of luxury goods one would expect margins to be high enough not only to pay for testimonies and image building advertising campaigns but also to pay for the service one deserves. Sur...