Jaeger-LeCoultre

I just received this press release announcing a care program and a 8 years warranty. I let you discover this. About the 8 years warranty, it is for watches which are still under warranty. Not for watches whose warranty have expired, of course. Here is the...  

Nice move JLC

8 years is incredible & I’m happy it is covering the existing watches under warranty too !! Best Mahesh.,

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but it it sounds like a positive move.

8 years is amazing and that warrantee your be a great reason for purchasing directly from JLC or official AD. A great move to generate loyalty. I wonder if they could sell such a package in addition to a service done by them. The debate of whether one sho... 

Nico, do you know how it would work for watches that are also serviced or being sent for service by JLC ? I assume the service warranty will not be 8 years but hope it would be longer than before 😁🤷‍♂️

...it only applies to the original warranty, which is different from a service warranty, even if both are (were) the same length of time. It’s just like Rolex’s change to a 5 year warranty, which had no bearing on its 2 year service warranty.

When a company has this much faith in their products this leads to more customer loyalty

However, I am a bit perplexed by this move by JLC because it appears to have been partially driven by a shortage of watchmakers to perform servicing. At the same time the ADs were telling you to get your watch serviced around every 5 years.

I send it for a service the day it doesn't run perfectly... Let us know when you register your watch! Best, Nicolas

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One of my first ever grails when I started collecting was a JLC. Always liked the brand. This is very welcome news.

The Reverso Ultra Thin Italian Ed. Took me quite a time to find since it was made for a different market entirely... but after a few years finally managed to track one down. Still one of my favourites. ...