Kronos
73
Polaris 68 new dial - so frustrated and disappointed
I just received my 68 and only the numbers glow in the dark, my understanding is that those with the wrong dial received a letter from JLC to change the dial for the correct one, is it possible to change it from the correct to the "wrong dial". It is really disappointing that such a beautiful watch has this problem, JLC should not forget that this is a diving watch and dial color should not bypass the luminosity/functionality of the dial. Is there a formal way to "complain" with JLC. Has someone done something to "fix" this?. I also has a 65 and love Polarises however when I ordered my 68 I had in my mind lume indexes as IMHO it is part of the watch's personality. Anyone can offer some help? Thanks.
Available on the marketplace
New Release
Explore the exclusive unveiling of the Jaeger-LeCoultre Deep Sea Vintage Chronograph. Discover its design, historical inspiration, and collector reactions to this new JLC diver.
176 replies94666 views
New Release
Explore Jaeger-LeCoultre's 2018 SIHH Polaris collection: Automatic, Chronograph, World Time, Date, and Memovox models, with historical context and collector insights.
187 replies70013 views
Vintage
Explore the Jaeger-LeCoultre Polaris re-edition, tracing its history from 1963 to 2008. Discover the differences between the '65 and '68 models and the collector collaboration behind its revival.
121 replies44127 views
Vintage
Explore a detailed review of vintage Jaeger-LeCoultre diving watches, including the Deep Sea Alarm and Polaris, with insights into their rarity and history.
71 replies36325 views
Discussion
Amanico's 2018 watch year in review: JLC Polaris, Reverso Tribute, Panerai PAM 791, Lange 1815 Chronograph. Insights from a collector's perspective.
54 replies31977 views
Photography
Explore stunning Jaeger-LeCoultre watch photography from collectors, featuring Reverso, Polaris, Deep Sea Chrono, and Duometre models.
113 replies30050 views
Polaris 68 new dial - so frustrated and disappointed
I just received my 68 and only the numbers glow in the dark, my understanding is that those with the wrong dial received a letter from JLC to change the dial for the correct one, is it possible to change it from the correct to the "wrong dial". It is real...
A very valid point
I agree with you that this lack of lume in the index is a functionnal (and hitoric consistency) problem. However, if you are frustrated by the lack of lume in the indexes of the '68, you should be equally frustrated by the lack of lume in the '65 reeditio...
Hi, Kronos
Yes, you're right, the first dials came with a letter from JLC allowing a future change of the dial, till Dec 2009. It is not possible to do the same with the new dial, I mean going from the new to the former one. AFAIK, there won't be another dial, and t...
Polaris dial
I have the same complaint so I emailed the client services director on the North American JLC website last week...she forwarded my complaint to the Technical Director and asked me to call him...but I haven't had the opportunity to do so. I wonder what the...
Hi Kronos, This is the...
Hi Kronos, This is the email for the JLC "client services coordinator", Grace Fung [Email address suppressed for privacy] Good luck and keep us all informed on the forum as to your progress on the issue. Regards David