Over the last couple of months, I have been boring people on other boards here with various service-oriented tales of woe relating to less brawny brands than Panerai. I have been loathe to identify too many of them by name, because of my view that the quality control problem isn't brand-limited, but, rather, industry-wide. Panerai isn't a brand I consider myself well-informed about (the 270 is the only one I own), but your post continues to prove the case. Knock wood, my own 270 has run flawlessly for the seven or so months that I have owned it (though the crystal has probably just cracked by virtue of my having jinxed it by that comment), and it presumably has essentially the same movement in it that yours does. Even when movements are masterpieces of design (and, you know, for a thin-wristed, dress watch kind of guy, I like the 270 a lot), inadequate quality control can turn a wristwatch into a paperweight pretty quickly. I hope you get good news, and get it fast, from Officine Panerai: you're entitled.