Horologically_minded
1896
Credit where credit is due.
I sent my calatrava 6000g for a full servicing in late May. It was ready for collection last week. The whole process took just over two months, and I was charged the exact amount I was quoted when I sent it in.
The watch came back in splendid condition (I opted not to have it polished), and the GMT service center staff were top-notch from start to finish.
We sometimes share our negative experiences with service centers. In a similar vein, I feel we should give credit where credit is due when the experience is positive. While we should certainly expect nothing less at this level, excellent customer service should not be taken for granted - kudos to the staff at GMT!
J
💰1729 Marketplace Listings for Patek Philippe›Patek Philippe Calatrava · 2 for sale · 8315 discussions›
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Explore the Patek Philippe Ref. 6000G in white gold. Mr.Gatsby shares why this unconventional reference offers unique appeal for discerning collectors.
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Credit where credit is due.
I sent my calatrava 6000g for a full servicing in late May. It was ready for collection last week. The whole process took just over two months, and I was charged the exact amount I was quoted when I sent it in. The watch came back in splendid condition (I...
I agree with you!
I collected 2 weeks ago my 5960P and 5350R. Both had a full servicing. The where at Geneve for 8 weeks and I Collect them in top condition!
Positive feedback (when well deserved) is essential I fully agree
I consider that if I want to have the right to complain when service is not good (whether for a watch service, or simply in a restaurant), then I also have to give credit , congratulate, and thank the people when service has been exceptionally good. It's ...
Good to read positive feedback like this one :)
Enjoy your watch now it's back from the spa Cheers Robin
Excellent news
I'm glad you got it back rapidely and that you can enjoy it now. Thanks a lot for posting, this is indeed important too imho Best, Mark
Thank you for sharing. You are absolutely correct; human instinct means we tend to broadly disseminate the negative rather than the positive.
I in particular am guilty of this, no question. So thank you for reminding us why we can rightly maintain our faith in humanity...or slightly more narrowly, our faith in PP 😀
Patek Service is really TOPS
I have had several watches (All Vintage) into Geneva for service and restoration. UNBELIEVABLE! I currently have two watches in for restoration. I just got the call yesterday that my Ref 570 will be home on Monday! It spent 6 months at the spa. I will pos...