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Patek Philippe

All I can say is that at the same time

 
 By: dr.kol : August 31st, 2012-15:10

when I visited PP in London, we went with my wife to Breguet Boutique located nearby in New Bond Street.

My wife ordered custom length straps for her Reine de Naples. Some six or seven weeks later the Boutique sent me the invoice by email, I paid it, and the straps were with us a week later.

When I compare this with PP from where I got a strap that no watch can use, paid it, returned it and got nothing... One can just wonder how a luxury brand can employ people caring so little about their clients. Sad.

Best, Kari

Rubbish service. makes you lose faith in the brand. [nt]

 
 By: Puffy : September 3rd, 2012-04:09
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London Salon

 
 By: Roni M : August 31st, 2012-19:35
I'm sorry you have not had a positive experience with the London Salon but as a collector I would just like to add that I have found them to be exceptional,kind,knowledgeable and professional at all times and infact second to none.

And I'm not a big buyer of new Pateks and its mostly dealing with servicing vintage ones,ordering straps,etc.

Roni

I am glad to hear that they have service

 
 By: dr.kol : August 31st, 2012-20:13

you in the correct way. That kind of service is what one would expect from Patek.

Best, Kari

Splendid service

 
 By: pployalfan : August 31st, 2012-20:31
I didn't buy much from them either but their service has been splendid. 

I agree with Roni--

 
 By: Fargo : September 1st, 2012-05:30
Always had a warm welcome from the friendly, professional and courteous staff. 

Steve

Good to hear they can deliver, but I won't be stopping by the Salon again. [nt]

 
 By: Puffy : September 3rd, 2012-04:10
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Excellent!

 
 By: Mark in Paris : August 31st, 2012-14:55

Thanks for this long and illustrated trip.

I really like this 5726, its symetry...

But my other favorite among these you tried is the 5159 (and not 5213 as the 5213 is the minute repeater if I'm not wrong)

Nice walk you had there,

Cheers,

Mark


Stuck up Patek Saloon staff

 
 By: JamesWirral : August 31st, 2012-20:21

Exactly the same experience that we had encountered at Patek Saloon in Dec 2010. These SA werent too worried abt their sales!

Great report, thanks.

I am lucky to have Berry's my local AD in Newcastle...

 
 By: scurfa : September 2nd, 2012-04:30
the service is excellent, they got me a strap next day delivery and have secured me a 5711 that I will be picking up when I get home I cannot wait!

I've also heard good things about them. Generally, outside London service is much better.. [nt]

 
 By: Puffy : September 3rd, 2012-04:11
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One of the most beautiful posts ever Puffy! [nt]

 
 By: Doctor : September 2nd, 2012-07:55
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Awesome pics. What a patience to take all the pics.. Thx [nt]

 
 By: relax max! : September 2nd, 2012-09:50
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Surprised to see such a large inventory, compared to many ADs in LA

 
 By: jimjenkins : September 2nd, 2012-11:21
Thank you for such a detailed report. Cheers Jim

Great post....go with the 5726

 
 By: daytonaman799 : September 4th, 2012-15:12

It's great...comfortable and versatile. Surpassed no 5726 1/a's. I guess theyarent rolling out yet in quantity.

Terrific pictures!!! Thanks for sharing!!!

 
 By: BABKA : September 5th, 2012-12:46
smile

Great writeup!

 
 By: bulliondesk : September 5th, 2012-16:11
Love that cream dial 5146! Great shots!