Patek Philippe

hi all,

what I wrote to you on your earlier post on the 5235?

Gordon

yes, i did .. appreciate the input ...

To be honest its growing on me in likeness.

where it belongs to. End of the story. Congrats!

The smile on your face and the joy you have is worth much more than the profit you could have made

I really like this watch for many reasons

nt

I got my 5235 last year in March, a little bit earlier I should get it, because the person who was in front of the list doesn´t want it at that time. This watch is so great and I thought, I would not buy any other watch for the next time. On October 14th I saw the 175th Collection and I called "my" dealer. As early bird I got an assurance for the Worldtimer Moon 5575. Don`t sell Patek, collect them and enjoy!

in less than 2 weeks .... sucks for a company like patek to ship garbage like this ... all the blue is literally flaking off the strap ... its just rubbish !!

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if you don´t mind.

First: Yes, it looks seriously bad on the pictures shown.

Questions: Who placed the order from whom? Did you get it from Patek Philippe directly or was an AD or another party involved?

Oliver

have another piece from same AD - no issues  ...

because I heard some unfortunate stories with (specific ones, not in general) ADs involved before. I won´t go in too much detail here, because it won´t be helpfull for you anyway.

I would not accept a strap like this from my AD and I would expect them to solve the problem. It is their problem and it should be treated like this. They have to deal with it and they have to offer an appropriate solution for you as their customer. If they got it like this (from whatever source?!), it was a huge mistake (to say the least) to deliver it to you.

Good luck and keep us updated!

Oliver

make the strap and there was really no way to know of the problem until it was worn. From your pictures, the edges appear to be the problem cracking and peeling. I have experienced this a couple of times in the past and has to do with the dressing used on the edges of the strap.

Since the strap was new and installed flat, the problem could not have been seen.

I know the frustration but feel certain a replacement will be made without question.

.....with any manufacturer, there will sometimes be issues and problems. What separates the good from the bad is how those problems are addressed. 

good news is that they will replace it 

For a brand new watch??? Surely they can get a new strapped shipped to anywhere in the world from Switzerland within a few days.