Omega

Hello All

Thanks for all your input regarding the Omeag Seamaster with the 5 digit serial number. Your comments were insightful and very much appreciated. I have been on the Omega site and filled out the questionaie on the details on the watch (now in my possesion and a beauty!) and when I click on the "submit" button, it bounces me back to the questionaire and I have to fill in the blanks again. Is the 5 digit serial number causing the problem. I viewed my history and no records of inquiries are displayed, so i am assuming the question did not go through. Can any one help with suggestions?...am I doing something wrong?

Thanks

Dave McWilliams

Dave,

Don't know the specific problem, but if the automated query system is failing you, you might try writing your question to [Email address suppressed for privacy].  I've found them slow to respond even in good times (a week is not unusual) and at this time of year (European holidays) it will probably be even longer.  For instance, I have a followup question to them on a repair of mine that has gone unanswered since Aug 4!

good luck,

-Tom

Well, guess I ran afoul of an email posting rule here.  I don't think it's any secret, it's just aftersales at omega dot ch, which you can find on their site.

-Tom

Thanks Tom

I sent the e-mail inquiry to the Customer Service Department asking them to forward on to the vintage group. Hopefully it will get to the right people. I forgot about European vacations in August. You may be right about the delay. Dave