Okay, nuff said...

Ken, I completely understand and empathize with your situation...been there myself recently.

Having said that the job of any moderator, here or on any other forum, is not to provide an inside shortcut to any of the brands. If Mike offered to send an email to his contact within Blancpain USA he has done this out of his innate desire to support you and the brand he loves. He is not an official Blancpain representative but an advocate for the brand. If the contact within Blancpain doesnot respond to either your or Michael's emails, what does else do you expect him to do? It seems like your anger and frustration is now being directed at the wrong person.

Perhaps your contact at Cellini or the AD where you purchased this watch from can be of service to get things resolved.

Either way, this thread is locked.

Please take personal disagreements privately and KEEP THEM PRIVATE.

Ken, I sincerely hope your Blancpain gets serviced and repaired properly. I would encourage you to share the results with us when things are resolved

MikeS, thanks for trying to support the Blancpain owners. From one mod to another, our "job" ain't that glorious

Best, Mike

This message has been edited by mkt33 on 2009-07-26 17:17:18

Locked login to reply

Serious damage done by Blancpain US service people

By: ken5 : July 25th, 2009-22:44

http://blancpainrepairnightmare.shutterfly.com/ Can anyone here venture a guess as to how the damage shown in these pictures was done to the back of my watch in the course of being "serviced" by Blancpain US for a second time for the same internal mechani...

Hi, Wow I am suprised that this slipped past their aftersales

By: mkt33 : July 26th, 2009-05:35

department. I cannot guess why they would not openly communicate with you...perhaps this type of internal correction is best kept within the confines of the Blancpain facility. I have met the watchmaker in charge of the aftersales training for swatch luxu...

A little information...

By: Michael Schott : July 26th, 2009-06:15

This poster and I have had email conversations about this watch (I moderate a forum on another site) and one of the people he is trying to reach is on vacation and cannot be reached. I have contacted them for him and hopefully he will hear from them soon....

Hi, Ken

By: amanico : July 26th, 2009-06:44

I don't feel very comfortable with this kind of post, as a first post on a forum. Of course, it is not acceptable to receive your watch back from the SC in such a condition, and I can tell you that another brand did worst to me, so, yes, I can feel how bi...

Negative posts can bring postive results and info we can use

By: JRAN : July 26th, 2009-07:20

With all due respect, posts that highlight issues with manufactures and, especially, service centers are perhaps the most important ones because they serve as a key reference for what to be aware of and, hopefully, they serve as a wake-up call for the man...

Agree, perfectly agree that negative posts may bring positive results

By: amanico : July 26th, 2009-07:36

But we should be very prudent, IMO. Who would love to see his name bashed, only because someome decided so? The only thing which looks weird to me, is to do so as a first post. That's all. We are not here to only say good things about a brand, and if you ...

Agreed - on all fronts...

By: JRAN : July 26th, 2009-08:02

Your point is well made. Clearly no one wants their name bashed and the best way to curb that is by providing quality service and accountability. The company appears to have made a good faith effort to rectify the situation, so if he takes them up on it a...

I agree.....cheers nt

By: MiniCooper : July 26th, 2009-15:49

Thank you

By: ken5 : July 26th, 2009-15:02

I appreciate the support. ****Please do not post Private Messaging/Email exchanges on the public forum**** I will try to post anything postive that happens in this forum as well but for now my experience is very negative. This message has been edited by D...

Taking my private email to you public is wrong...

By: Michael Schott : July 26th, 2009-16:35

You are twisting my words and I don't appreciate it at all. Taking this public is a horrible way to treat someone who went out of his way to use my personal contacts at Blancpain to help you. Thanks, Mike.

Please explain

By: ken5 : July 26th, 2009-16:50

**Again please do not post Private Messages/Email exchanges on the public forums** This message has been edited by DRMW on 2009-07-27 11:53:02

Everyone stop for a second.

By: DRMW : July 26th, 2009-17:09

Warning to all: Let's keep things civil and not let this post get out of hand. -DR. M. Woo MODERATOR

Okay, nuff said...

By: mkt33 : July 26th, 2009-17:13

Ken, I completely understand and empathize with your situation...been there myself recently. Having said that the job of any moderator, here or on any other forum, is not to provide an inside shortcut to any of the brands. If Mike offered to send an email...