JDP
53
Chopard NY Fantastic
Dropped my five year old LUC Sport 2000 off at the NYC Boutique last month for an overhaul (to repair a broken automatic winding system). Picked it up less than 4 weeks after drop off and it's running superbly. Another superb service experience.
JDP
NYC, USA
Outstanding service from Chopard
I have never posted before. Recently I received such wonderful service and backup from Chopard that I felt the only proper way to say thank you to the Chopard team was to say it on a public forum. I have a four year old WG Strike1. A few weeks ago I had a...
Not just outstanding...
I'm amazed! Glad to hear of your more than pleasant experience.
Way to go, Chopard!
Thanks so much for sharing your story. It's so nice to hear about these positive service encounters. Hey! How about some pictures of your Strike One? In white gold it's my favorite of the L.U.C. line. Cheers, Daos
I would presume that it was not under warranty and indeed this is service that
goes beyond expectations. Excellent Chopard! The other manufacturers shd hear about this and learn. cheers PAt
ant, that's fantastic, and really good to hear.
It confirms what I have suspected from my brief experience with Chopard -- that customer service is a priority, and not a profit center, for the company. That's certainly a refreshing concept. Now, I echo Daos' request -- pictures (please)! Best, Californ...
Excellent
Thanks for sharing this here. I think it is really outstanding on the part of Chopard, and will go a long way to bring them many new clients. Specially in this day and age where their rivals are lagging in this respect. I was recently unfortunate enough t...
Chopard has a lot of good people in top management
Personally, I have met some. As a Chopard watch owner, I am proud to hear about the outstanding after sale service and the brand deserves my support. Regards Ling
I can only confirm that Chopard service is excellent
Last year I had a similar very positive experience with Chopard. One of my LUC watches with new calibre had basic mechanical problems from day one. After an initial repair (this takes months) the issues were not resolved. In the meantime their after sales...
Chopard NY Fantastic
Dropped my five year old LUC Sport 2000 off at the NYC Boutique last month for an overhaul (to repair a broken automatic winding system). Picked it up less than 4 weeks after drop off and it's running superbly. Another superb service experience. JDP NYC, ...