watchlune
39
Frustrating!
Trip # 2 to Switzerland for my new Centigraphe and I've barely owned it for a few months. Now comes the long wait all over again. The last piece I bought was a Resonance, it left the factory without ever having someone wind the watch! The stem was made to short. All watch companies shoud have a policy of prioritizing repair of watches that break down within 60 days of purchase over new sales. Sorry for the tone of my post, it's frustrating.

Manufacture
ChristianDK · Apr 1, 2019
ChristianDK interviews F.P. Journe on discontinued models, the new Resonance, and future innovations at the Manufacture. Gain insights into his vision.
52 replies18219 views

Manufacture
ChristianDK · Sep 11, 2019
ChristianDK tours the renovated F.P. Journe Paris Boutique. Explore its elegant design, natural light, and unique exhibition spaces, with insights on watch sizes and strap options.
48 replies8840 views

Independents
amanico · Apr 19, 2019
Amanico shares sightings of F.P. Journe Chronomètre Bleu, Chronomètre Souverain, and Centigraphe in Paris. Discover the appeal of these independent watches.
22 replies5019 views

Review
foversta · Jun 1, 2020
Explore foversta's hands-on review of the F.P. Journe Chronomètre à Résonance 2020. Discover key updates, movement evolution, and design refinements in this iconic timepiece.
21 replies7125 views
Frustrating!
By: watchlune : June 18th, 2009-16:32
Trip # 2 to Switzerland for my new Centigraphe and I've barely owned it for a few months. Now comes the long wait all over again. The last piece I bought was a Resonance, it left the factory without ever having someone wind the watch! The stem was made to...
you have my sympathy!
By: Mech : June 18th, 2009-17:00
it's the worse occasion one has to go through, made iworse going through it twice! unbelievable. I heard about a few complains on FPJs and I hesitated getting one, but it wasn't really a show stopper for me and when I chanced upon my piece, I seemed to ha...
Quite sorry to hear that...
By: Rob : June 19th, 2009-03:01
frankly am quite surprised of BOTH of your mishaps with Journe watches. Seems almost impossible since my amateur understanding is that their watches all undergo strict quality control before leaving the factory AND are used/tested for at least 3 days in t...
my sympathies as well
By: optionc : June 19th, 2009-05:17
One of the first serious watches I purchased was an FP Journe as I was truly impressed with the innovation of the brand. However, my watch had a few teething problems that were resolved professionally and quickly (especially compared to the norms/lengthy ...
One lesson.
By: Jose Mourinho : June 19th, 2009-06:18
One lesson I have learnt,when a brand introduces a watch that is complicated and it doesnt appear for over a year at dealerships or boutiques and i do not count one piece in tokyo or wherever there is a decent chance the early models could have problems. ...
Thanks For the Replies
By: watchlune : June 20th, 2009-01:59
At first I feared having my post deleted, because it amounted to a complaint in a domain where praise is everywhere. So, thank you Brad, et al, for allowing this thread. Having settled down a bit, let me say that I love Journe's watches; why else would I ...
I have to admit I agree
By: albcwc : June 25th, 2009-19:11
In fact, my first thought when I saw the Centigraphe was.... nice watch.... but the first bunch aren't going to work just right.... so you'll need to wait Now, why would that be my first reaction? Experience? Note well, this is not just Journe. This is en...
think of it as an art
By: davidcyyhk : June 22nd, 2009-22:03
I had my Centigraphe for one week and off it went back to Mr Journe. as a matter of fact; I pass to him when he is visiting HK. No big deal; given this movement is such a ground breaking stuff. I expect to suffer a bit of problem when he start deliving th...
You are a nicer person too
By: zmxu : June 23rd, 2009-05:54
I dont think there is much difference between us. I can be frustrated and was indeed frustrated a few times for unexpected issues such as a diving watch being drown in a normal swimming pool or perpetual calendar still exhibiting 30th February. I am not f...
Thank you
By: bigdave : June 24th, 2009-16:39
Your post is very kind; I am afraid that I would be unfair to you if I didn't say that it is too kind. What you are generous enough to talk about in terms of managing expectations strikes me much more like being an unpaid beta tester. Nobody would stand f...
Please contact me
By: bigdave : June 25th, 2009-03:13
I would be happy to tell you (or anyone else interested) privately, but, as angry as I am, I don't think that it is fair publicly to single out particular makers when the problem is not limited to them. I do hope that you will email me if you would like t...
Hmmmmm......
By: rsr0109 : June 26th, 2009-14:49
Well, I WAS thinking of financing an FPJ, but.......... seems to me that is alot of money for the AD and the Manufacturer to keep while one's watch is being sorted out. Wonder if the buyer could at least have interest on those funds?! I am not sure of ano...