optionc
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my sympathies as well
One of the first serious watches I purchased was an FP Journe as I was truly impressed with the innovation of the brand. However, my watch had a few teething problems that were resolved professionally and quickly (especially compared to the norms/lengthy service times of the swiss watch industry). It did however cause me significant pause about acquiring a second FPJ. However, as the years have past, and my collection grown... I have had to send a couple of watches from more mainstream and 'independents' back for service for a glitch so it is certainly not limited to FPJ nor do I really believe that 'problems' are significantly more prevalent with this manufacture versus others who launch limited production/new calibers.
I think it lies with the fact that FPJ seems to be launching quite a few calibers/innovations at a rapid rate and if we want to be a first adopter it is possible that we face more problems than watches using tried and true calibers. For example, as a modest PP collector when I purchased my 5980 & 5960p, I did so knowing that past owners had several problems with this new caliber (ones that were for the large part resolved). So I can assure you that FPJ isn't alone in working through the growing pains of new innovations.
That all said; I agree the turnaround time is far too long (we would not tolerate if our ferraris or porsches were 'in service' for 3 months), I fear it is the price we pay to be on of the first to wear a new innovation of any manufacturer.
Hope you receive your Centigraph back very soon and in perfect working order.
best,
OpC
Frustrating!
By: watchlune : June 18th, 2009-16:32
Trip # 2 to Switzerland for my new Centigraphe and I've barely owned it for a few months. Now comes the long wait all over again. The last piece I bought was a Resonance, it left the factory without ever having someone wind the watch! The stem was made to...
you have my sympathy!
By: Mech : June 18th, 2009-17:00
it's the worse occasion one has to go through, made iworse going through it twice! unbelievable. I heard about a few complains on FPJs and I hesitated getting one, but it wasn't really a show stopper for me and when I chanced upon my piece, I seemed to ha...
Quite sorry to hear that...
By: Rob : June 19th, 2009-03:01
frankly am quite surprised of BOTH of your mishaps with Journe watches. Seems almost impossible since my amateur understanding is that their watches all undergo strict quality control before leaving the factory AND are used/tested for at least 3 days in t...
my sympathies as well
By: optionc : June 19th, 2009-05:17
One of the first serious watches I purchased was an FP Journe as I was truly impressed with the innovation of the brand. However, my watch had a few teething problems that were resolved professionally and quickly (especially compared to the norms/lengthy ...
One lesson.
By: Jose Mourinho : June 19th, 2009-06:18
One lesson I have learnt,when a brand introduces a watch that is complicated and it doesnt appear for over a year at dealerships or boutiques and i do not count one piece in tokyo or wherever there is a decent chance the early models could have problems. ...
Thanks For the Replies
By: watchlune : June 20th, 2009-01:59
At first I feared having my post deleted, because it amounted to a complaint in a domain where praise is everywhere. So, thank you Brad, et al, for allowing this thread. Having settled down a bit, let me say that I love Journe's watches; why else would I ...
I have to admit I agree
By: albcwc : June 25th, 2009-19:11
In fact, my first thought when I saw the Centigraphe was.... nice watch.... but the first bunch aren't going to work just right.... so you'll need to wait Now, why would that be my first reaction? Experience? Note well, this is not just Journe. This is en...
think of it as an art
By: davidcyyhk : June 22nd, 2009-22:03
I had my Centigraphe for one week and off it went back to Mr Journe. as a matter of fact; I pass to him when he is visiting HK. No big deal; given this movement is such a ground breaking stuff. I expect to suffer a bit of problem when he start deliving th...
You are a nicer person too
By: zmxu : June 23rd, 2009-05:54
I dont think there is much difference between us. I can be frustrated and was indeed frustrated a few times for unexpected issues such as a diving watch being drown in a normal swimming pool or perpetual calendar still exhibiting 30th February. I am not f...
Thank you
By: bigdave : June 24th, 2009-16:39
Your post is very kind; I am afraid that I would be unfair to you if I didn't say that it is too kind. What you are generous enough to talk about in terms of managing expectations strikes me much more like being an unpaid beta tester. Nobody would stand f...
Please contact me
By: bigdave : June 25th, 2009-03:13
I would be happy to tell you (or anyone else interested) privately, but, as angry as I am, I don't think that it is fair publicly to single out particular makers when the problem is not limited to them. I do hope that you will email me if you would like t...
Hmmmmm......
By: rsr0109 : June 26th, 2009-14:49
Well, I WAS thinking of financing an FPJ, but.......... seems to me that is alot of money for the AD and the Manufacturer to keep while one's watch is being sorted out. Wonder if the buyer could at least have interest on those funds?! I am not sure of ano...
