TonyNLA
26
Wow
Hi All
I am not sure what is the exchange rate from Singapore $ to US$, but if I remember correctly was a little higher than 1 : 1. So price wise it is still high, at 1.2 : 1 that means about 1200 USD for service only, without dial. I just sent my GP for service in the US, and cost quoted is 850 USD, and turn around time 10 weeks, which I think is too much and too long.
Rolex here in the US seems to be most reasonable, they charge around 600 (service only, not dials or unexpected parts to change) and their turn around is quoted as 3 to 4 weeks, but in fact usually come in faster. Last watch I had serviced turn around time was 2 and half weeks!
Cheers
Tony
So GP just sent me a quote for my seahawk...
And I have to say i am not too pleased... The price while on the slightly high side for a ref. 7300 seahawk, seems reasonable to me. After all i like the watch. But 1 year for a service?!?!?!?? Ok. So what happened to my seahawk was that the gold crown fa...
Really...?
44 weeks? I'd expect 4-6 weeks for a repair cycle. I'd question that in the hope that it's a typo and the lead time is really 4 weeks. Worth clarifying anyway.
Well...
... they mention a year for warranty, you'd have thought they'd specify such a long repair cycle as "months" rather than weeks...
Excuse my bad phrasing
I was told it was going to take 8 weeks when i first brought it. Well now its 44 lol
Sea Hawk I, 7300
Hi Matt, putting the price aside, as far as repair cycles are concerned, you need to consider that a Sea Hawk 7300 would already qualify for a vintage service where there will be a queue. I had my 7100 serviced recently and yes the wait was long, but the ...
I tend to agree with C C considering the vintage aspect.
While the time is long it is reasonable if the vintage queue is the hold up. No production model can afford to not be top priority as they need to assure fast turnarond on current and warranty work. It sounds like the job is done in ch. alos if cc has pri...
I dont have a choice though
I know I have to get it fixed by GP because only GP would have the parts necessary. However, i cannot be too happy about the 1 year lead tome though. Even my friend\'s beaten up Omega alarm watch came back in 6months Would there be anyway to opt out from ...
I say to enjoy the journey.
It is almost like a having a new baby. I completely understand i suffer the vintage madness with Rolex and can only find specialized watchmakers to do my service as Rolex through normal servoce to not accept vintage. At least we can still find movement pa...
You can search some of my recent posts with search item "7100".
Not sure the before photo will help as it was the movement, the crown and the bezel that were broken on mine. In summary, it looked BAD.
You have way too many posts my friend! :D
Took me ages to scroll down and find those pics. Looks great man! With the full service, will they also work on the bracelet? Because the clasping action was not as smooth as it should be
I'm sure they will, but you should be specific with your AD what you want to get done
Mine did not have a bracelet, much prefer straps in general
Sounds strange...
I know that queue for service are often long for most brands, but I didn't know that 44 weeks was to be expected!? What would be interesting know is if this is a service that is done locally at your AD or if this is a service where they actually send the ...
Hi Blomman! I was eagerly waiting for you to chime in! :)
The local AD told me they cannot service it locally because it is an older model. So it was sent to switzerland and I waited a month to get this quotation. I would have found 6months to be an acceptable lead time but i have mixed feelings about this
You had to wait for quotation since....
They must have asked during the Swiss vacation period. 44 weeks / 10 months - honestly, I had worse experiences with other brands. Is it fast, no. But as stated, it is vintage (+20 years since in the catalogue) so... I know it is no comfort for you, but I...
Wow
Hi All I am not sure what is the exchange rate from Singapore $ to US$, but if I remember correctly was a little higher than 1 : 1. So price wise it is still high, at 1.2 : 1 that means about 1200 USD for service only, without dial. I just sent my GP for ...
Actually...
The USD strengthened vis a vis the SGD significantly last year September-ish and it has been floating at about 1.35:1 since i believe. Still on the higher side than you mentioned though!
Well everyone
I have given the AD the ok sign to go ahead with the service. GP you will be missed. Maybe to fill up the emptiness, i should get a modern seahawk in the meantime?
Does GP really care about its clients?
From my own multiple experiences the answer is profoundly no. Exactly like Matt's, straightforward repairs are responded with unreasonable cost and time estimates with the sole options being to approve or pass on service and be left without any repair opt...
Sorry to hear this.
Yes, GP had problems with the after market service. Last few years GP worked hard to improve the service line! Is it flawless? No, but they work hard to improve. But as for all manufacture this is a multi level issue. If not a brand boutique, then the loc...
Thank you Mustang and Blomman for your replies!
Both of you make good points. Yes, I am a little upset with GP with this matter but i also feel it is unjustified for me to push all the blame to the primary source itself because it is a multi-faceted issue. I now just hope that the watch will come back ...
Yes, hope the end will be good....
Please keep us posted how it turns out! Best Blomman
Wow!
Shocking, almost as bad as Patek. Very sorry to hear this. Also they take a year to service your watch and only give you a one year warranty - they should at least give a couple of years I would hope.
Indeed.
Just a bit puzzled by one thing though. I remember bringing another GP of similar age 5 years back for a service and it was still under service as a modern watch. And I would usually consider watches pre1980s to be vintage than something from the 90s :P