Mr.Gatsby
2970
Dchang
I honestly do not think it was personal for him. And yes while his choice of words felt like insults, honestly let’s not kid ourselves here ok? Off the forum in real life most of us talk like that — if not worse. It didn’t sound like his preconceived notions were negative. He owned other delugs straps and was positive about them. Maybe skeptical about the rubber strap, but he decided to order one to give it a shot anyway. And even if he was negative about the strap but decided to buy it and give it a shot, what’s the bloody big deal? There are people out there who would choose to take the contrarian approach in some of their decision making processes for whatever their reason.
Now like what some other forum member who have said, I have no dog in the fight, and certainly nothing against you. I just feel that he probably think the forum was a safe and familiar place to air his grievances about a bad experience. Regardless his choice of words, in my humble opinion he wasn’t trying to cause anyone hurt. Maybe callous, but definitely not malicious the way I see it.
Regards
Gatsby
P.S. I’m not going to waste anymore time replying on this post.
Delugs CTS Rubber - A bloodshed review.
Hi Everyone, Here is my review of the new Delugs CTS Rubber strap. I do want to preface this with that I bashed this product when I first saw it. Like, I really went after Delugs on social media calling them out on what I *thought* would be a really shitt...
I’ve had the experience of razor-sharp edges in aftermarket buckles/straps…
and it really makes you appreciate the small details that luxury brands usually pay attention to. That is a painful sight to see your wrist like that.☹️ I appreciate your review, but was particularly amused by this part: “ I picture them all sitting aroun...
Disappointing
I love Delugs' regular leather straps so was pretty eager when I first saw this thing. The more I've looked at it the more skeptical I've gotten, and this clinches it. Not for me.
Wow! Good to know!
I bet these Delugs employees don't even use their own strap products - this seems like a huge oversight to me! Thanks for sharing these easily correct-able problems - this is definitely not a well conceived product.
Oh my....they were light rabbits spawning on the Instagram and so many users seems delighted...
I guess this is current day "news" and "marketing", they only let you see what they want you to see. Thank you for the real review, hope your wound recover soon.
Thanks for the feedback. Here's our response.
Hello everyone, Ken from Delugs here. I was alerted to this thread and thought to create an account here to respond to some of the comments and feedback. Firstly, thank you for taking the time to pen such a lengthy review. I value all feedback and it's al...
kinda weird that so many on here are taking the review as gospel
read like a perezscope article. and everyone applauding what a hero he is
Hi Ken. I appreciate you taking the time to reply but...
I just wish you would take the time listen... You say you appreciate feedback yet you don't acknowledge a single piece of criticism, you just reply with saying how great the strap is. Your strap literally cut one of your customers. How's that for an issue...
Rubber is heavy
I follow Delugs creations, never owned one. I think it all depends on what you look for, an aesthetically balanced rubber strap with deployant or a classic rubber strap with a pin buckle and holes. They all have pros and cons. A custom strap is cut and si...
I don't have a dog in this fight . . .
and I believe your review is a welcome refreshment from the usual. Nevertheless, I have to say that the half dozen or so typographical/spelling errors take some of the "power" out of it -- I found them distracting and actually suggest a hypocrisy on your ...
I've actually been thinking of your comment a bit this afternoon...
And your comment about the "power" of my review. My review isn't supposed to have "power". I'm not a professional reviewer, blogger, influencer or anything like that. I'm just a watch lover. That's it. I was excited about Delugs putting out a rubber strap...
@BigFatPauli Thanks for the reasoned response to my post!
I appreciate your impulse to share your experience with that being all you wanted to do. It is apparent to me now that your goal was to awaken others to several of the concerns you had and not to “influence” anyone to do anything. To that end you succeede...
heard about and seen cheap Delugs straps being sold
for a premium price. Some of their stuff only looks good on pics. Didn't like that they made cheaper copies of Cartier Quickswitch straps ...
Personally
I think everyone has the right to make a positive or negative review about a product here. So thank you Pauli for sharing with us on your experience. Because I have known you for some time, I’d like to say I trust you and that I’ll never be buying a delug...
It works both ways...
It is not a question of having the right or not. Personally, I think a dissatisfied customer should take his complaints directly to the seller rather than express them publicly. But, because he did it here, the seller had all the rights to defend his prod...
I don’t disagree that it works both ways
But it isn’t about defending the product. It’s about after sales customer service. If his product is good, why is there a need to defend it? The product should speak for itself and you wouldn’t get a lengthy response describing the negative experience of ...
I dunno the "review" sounds oddly personal like his previous posts for his distaste for journe
complains about the price and design but orders it anyways? when your preconceived notions are already negative not sure why you would buy it. and it does read like there are a lot of insults hurled at the brand that are weirdly demeaning
Dchang
I honestly do not think it was personal for him. And yes while his choice of words felt like insults, honestly let’s not kid ourselves here ok? Off the forum in real life most of us talk like that — if not worse. It didn’t sound like his preconceived noti...
"It’s about after sales customer service"
Exactly the point I am trying to make. Had he gone directly to the seller instead of posting here, he would have experienced the Delugs after sales customer service. The same way one buys any new product which turns out to be faulty and goes to the sellin...
Why should he gone to the seller ?
From what i read OP did not expecting any service from the just want to share his experience with fellow forum he not allowed to share ?
he's complaining about a strap that is cut to fit, its bland design, and price
it's not like he didn't know it was cut to fit when he bought it. not sure why that's delugs problem. and saying that they don't know what they are doing by selling a strap in that design is disingenuous, there are plenty of other brands that have a tang,...
As I’ve said before
I think the point is that he was trying to share with other forum members his experience. I don’t find anything wrong with that. As with receiving after sales customer service on the forum, you have a point. But in Delugs’ reply to BFP, I don’t think ther...
his second line was him prefacing he trashed delugs for his preconceived notions
"I do want to preface this with that I bashed this product when I first saw it. Like, I really went after Delugs on social media calling them out on what I *thought* would be a really shitty strap." why would you buy a strap you told a company sucked befo...
