fernando
16053
Thanks Dave for sharing your servicing experience.
IMO customer or after sales service can make or break a brand. How they take care of repairs will show their true colours. The no. 1 on your list has been my yardstick for measuring others. Not that many come close. 
cheers
fernando
Service Experience
I found myself in the Girard Perregaux Boutique today with a 1966 chronograph in hand exhibiting a finicky minute counter, which for some reason wants to jump backwards one minute when actuated. I pass it to the staff whilst engaging in the typical conver...
My experiences...
...on 6 watches from Zenith, IWC, Panerai, Oris and Seiko, serviced between 2010 and 2013: If the local service center here in the US can handle the request / issue, it usually takes about 1 month to complete the service. If watch needs forwarding to Swit...
Thanks Dave for sharing your servicing experience.
IMO customer or after sales service can make or break a brand. How they take care of repairs will show their true colours. The no. 1 on your list has been my yardstick for measuring others. Not that many come close. :) cheers fernando