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Jaeger-LeCoultre

Honestly. The service it self has me questioning if it’ll get any other complicated or higher cost Jac’s

 

So as you know they said my old movement could not be serviced and had to be replaced. They later said they would be able to service it but can’t give a warranty. I opted for a new movement, they said they would include it in the service documentation. They did not. Just stated the usual, parts that were worn out was replaced. I asked if they could document it properly and I am waiting to hear back.

Secondly I said specifically that I wanted a full polish of the case, this was not done, I am also waiting to hear back on why they didn’t do this.

Finally, I got a new strap, wore it for 3 days, didn’t shower, go swimming or submerge in water and the screw is rusted out. They said they are going to get me a new strap. So it just feels like after 5 months for a service they didn’t do everything, and the quality of some of their stuff is now a bit questionable. To be fair the movement seems great and is keeping great time as of now.


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