watchlune
39
Experience with Tourneau
I have had several excellent experiences with Tourneau. They deal in large volume for nearly every brand they represent; that gives them the ability to absorb the impact of problems. I suggest that you contact the manager of the store and set a date to have them either refund your purchase price, replace the piece or provide the document. Diplomatically tell them that you will share the experience with fellow collectors via the web. I think you will be pleased with outcome. Please let us know.
1st Patek Purchase from Tourneau
Hello everyone, I recently bought my wife Patek 4910 from Tourneau. I was in a rush and didn't examine the Warranty packet. The sales lady said that the Certificate will take a while to issue and that that would call me to pick it up. I took the watch hom...
Experience with Tourneau
I have had several excellent experiences with Tourneau. They deal in large volume for nearly every brand they represent; that gives them the ability to absorb the impact of problems. I suggest that you contact the manager of the store and set a date to ha...
Received the Cert
Hello all, thanks for the support and clarifications on your own experiences. The watch was purchased on 12/31 and on 1/5 we received a phone call stating that the Cert was ready for pickup. I verified the all the appropriate numbers and picked up the Cer...