Revisiting long service times.
Dear fellow PP enthusiasts. We all had an experience with ridiculously long service times, especially with our beloved brand PP. After having to wait 9 months for the service of my 5140, I was happy to get a turnaround time of only 4.5 months for my 5550....
Well, this is an issue today in watchmaking but I wouldn't see it as you do
This subject has been quite often discussed indeed and many answers and remarks have been put forward, even very recently when a few members have posted there good experience of overhaul. You have also been talking about this Service delay matter a few ti...
It is a bit unrealistic
to think that PP would just drop in a whole new movement. The cost of such a suggestion would be nearly the cost of a new watch! Mark, I have sent several watches to Geneva for service. The wait times for customs inspection is no where near 1-2 weeks. Pat...
Thanks for the info :)
I indeed had this discussion with Patek salespersons a while ago and that's why they tried to send the watches without the straps if possible. Best, Mark
Relevant Anecdote
Jim, Your suggestion to drop in a functional, tested, calibrated movement rather that servicing and returning the original movement would certainly shorten wait times for those calibers available, but I foresee some issues. (A) Inspection. Some inspection...
Apart from the obvious problems
of assessing for damage (as Park notes) and matching a replacement movement to the right year of the watch, what is the point of a transferable serial number? The sole function of a serial number is to identify an item; if it can be swapped between items ...
Great topic!
The timeframe is normally 4-6 weeks on warranty work in the US, which is fair IMO. I hope they improve service times for routine services.
I do avoid complicated watches ...
... because of where I live. On the west coast of Canada. I would have no problem with complicated watches if I lived in Europe.