watch-fan
455
I only receive warranty paper, no document
I do not receive this document.
Normally, I communicate with my AD BY email. My AD is a good AD, but I need to know why he does not want to send me the document. I think I have right to receive the document. I am ok Rhone hold the warranty paper for two year. I bought my 5131R on Apr 2017. Now it is over two year already.
PP Gift
There are many PP gifts. What is the best gift that you received from your AD? Could you show us your gifts? For me, I like this watch box the most. Good quailty box. The box provides good protection for my watches. It is very useful than other gifts that...
With that stunning rare handcraft/limited edition collection, all that comes your way is fully deserved!😀
Here’s my most recent, small additions to my Patek accessories collection..😉 Cheers ...
Love the box, contents are not bad either. 👍😉
This is my favourite Patek trinket, beautiful and useful. ...
very nice gift
Thank you for showing us the nice tool kit. I do not know about this gift. I will ask for this wonderful gift next time if I am lucky to get it.
I would be very careful if I am using a tool to do something on a watch.
Everyone learns from experience. I only change my leather strap. PP watch is expensive. I prefer hand over my watch to PP service center.
are you keeping your watch toolkit at your workplace
or do you have a bbg terminal at home ? Kev
Hope your dream will come true soon
I have no gift and limited edition watch 10 years ago.
I spoted eight Patek gifts in your post: "You never pay for a Patek." is the applicable marketing slogan here.
To me seven watches in your display are gifts. O.k., you have paid for them but the likelyhod to get more than you paid for them is big.
I love all my limited edition watches.
Hope my daughter will not sell them in the future.
From Cartier I received twice a bottle of champaign
books and a bottle of parfum. Your gifts from Patek are amazing!!! GEO
Karlstumke, this is my golf bag
I try to have more rare gift that I do not have before. Other collectors must have more interesting gift. ...
Fantastic...you definately need the tool
Maker set that Russel has...did you ever find the screw for your 5161...
Yes
My AD asked PP sent the screw to HK service center. It installed the screw for me. 5160J is one of my favorite watches. ...
From the attic
Two large cardboard boxes filled with ties, wallets, briefcases, folio pads travel rolls, pens USB sticks and ties!! ...
My humble offering would look like a car
Boot sale considering what Jamie has bestowed you over the years
It is very hard to get the box
Some of my friends are Salon VIP. They have nice collections, but they can not get the box. I like the box very much. I have no idea how can Jamie get the box for me. My friends like the box very much too. However, I envy my friends have a better collecti...
Good luck.
Please let us know if you get the box. My friends are top salon VIP, but their AD can not get one for them.
Here is my box I was actually looking for one with a handle
And the inside Bare....!! Everything in the bank ...
Sometimes, Bank safety box is not safe.
Bank will not pay you if something wrong with your watch. I put my watches in many different locations. I feel more safe n this way.
I use the box as a display box more than storage box.
Normally, I put my watches in the paper box before I put them into safety box.
Different way to put your watches on the table
We all know PP watch is expensive. So, I always put my watches on the tray before taking a photo or play with my watches. Put watches directly on the table and have no protection. better protection with a tray I always put my watches on the table in this ...
Thank you for your compliment
No. I am only interested in limited edition. That is why my AD get headache about me. For example, I know many collectors like 5711, but I never ask for it. Until recently I got 5711 from my AD because I am curious why many collectors like it. I still pre...
Thank you for your kind word.
How loyal to an AD ? It depends on how nice he treats you. My 5131R warranty paper had been hold for 2 years. Now I finally receive my paper, but I still not receive my 5131R document and leather cover for the document. I have no idea why my AD does not s...
Thanks for sharing another real artwork (actually, two, including the table:-) In my personal experience, diversifying when it comes to ADs is also quite crucial...
Of course I have a main AD, and we are also very good friends, but I can buy at other ADs if I like a specific piece (e.g., the AD where I recently bought the 5131P was a new one for me). I just think it's good for both parties in this type of relationshi...
In UK bit more different. The papers are
Held by Rhone not the AD. The watches are by Rhone not the AD. So even if you went to multiple dealers the request would still go through Rhone. I may be speaking out of turn but Rhone discourages multiple AD and encourages loyalty. Recently 2 forum memb...
Thank you for your explanation.
I understand Rhone hold the paper for two years, but there is no reason to hold my 5131R document and without an explanation. I always be a loyal customer and good customer. I am upset without receiving the document.
Yes it was extremely emotional when it first occured with
Both views. I actually used it as a positive an offered Rhone to keep my papers for 5 years on 5131P. That way they could see I had no intention of flipping the watch and it gave them comfort that it was finding the correct t home.
Thanks for the clarification, I never dealt with Rhone but would have never expected they'll hold up the documents of a watch that's been regularly purchased...
I can understand their intent to discourage "flippers" from getting certain pieces, but I just find a similar practice unacceptable. In Italy the distribution begins with Patek Italia in Milano, so in a sense it's also "centralized", since Milano then ess...
I actually may have misled a bit...
Its Rhone policy that the papers are held on 5131's for a period if 2 years. I didnt think to ask if AD or Rhone kept them. I just thought a Pepsi and Batman and both warranty cards were retail ed by the AD
Thanks, though personally I don’t see much of a difference if it’s Rhone itself or an AD to enforce this policy dictated by Rhône..
Geneva should probably establish a uniform policy across all markets, and I hope that keeping or seizing documents belonging to the most valued customers won’t be part of it..😉
Agree with you
PP should establish a uniform policy. I do not mind PP holds my paper, but not my document. How much loyalty that I have to show in order to earn their trust? This discourage me to buy PP watch if my AD does not know what kind of customer I am.
Could you explain why my AD does not send me the document if Rhone treats everyone the same?
Do you know how can I contact with Rhone? perhaps I just write an email to PP to ask why my AD treats me this way. The funny is my AD always said we are good friends. recently I bought 6104/1G from him? He also ask Do I interested to buy 6104P? He just do...
Brian, I don’t understand.
You have an excellent relationship with Jamie, speak to him and ask him? I think you said you had received your‘Certificate of Authenticity’ - what else are Rhone holding? That is all they hold and even then they give you a photocopy of it.
I do not understand either.
I do not like to complain, but I already send three email and polite asking him I do not receive the document. He just does not want to answer me. Sometimes, I ask for price list. He just do not to give it to me. Thank you for helping me to solve the prob...
That would be precisely my problem with this policy — the distrust that it so overtly implies.
I honestly can’t tell you what I’d be doing with absolute certainty since I haven’t found myself in in a similar situation here with an AD or distributor, but they certainly do make it harder to buy under such unfriendly conditions😉
I guess it depends if you are the first time buyer thankful of the level playing field or the big time buyer aggrieved at being treated in this way.
Of course every big time buyer was a first timer once. 😉
Thank you for your information.
I am loyalty to London AD more than 10 years. I also introduced my friends to him, but I feel he treats my friends better than me now. My AD even do not send me a price list and catalog recently. Now I am upsetting not receiving my 5131R document after ow...
I agree with you.
I do not resell my 5131. Document is part of my deal. I must have it. I just need a reason why.
I'm not familiar with your AD, but this obviously sounds like an unpleasant situation. Perhaps just a chat on the phone, or even a visit when you are in the area, will help clear up any possible misunderstanding? :-)
Otherwise, as a last resort contacting Rhone and having a chat with them should help. There might be bigger customers than you (this is always the case with anybody!), but you are certainly a top flight Patek collection and customer of that AD, so I belie...
Thank you for your suggestion
Rhone does not like customer to phone him. He prefers customer deal with his AD. It is not a big deal, but as you said I have a right to receive the document. Otherwise, I need an explanation. I do not upset my AD sincere I know him. As I understand, Rhon...
I think this is actually great, that you were able to source your 5131P elsewhere :-)
Let's never forget we have no exclusive contract with any AD; in fact, since we bring our money to them, they have to make us happy, not the other way around... As far as I'm concerned, I'm entirely honest with my main AD and any other one about what I bu...
I got my 5077R from Taiwan AD too.
It is so hard to get enamel watch from London, especially you are foreign customer because of loyalty. got my black 5077 from Taiwan and red 5077 from London. I have to change my mind because I can not get what I want from UK even I am very loyal to my AD...
What paperwork were you sent? You say you received something?
Rhone only held my certificate of authenticity- everything else came with the piece originally. They police the 2 year period to the day, my AD requested the certificate a couple of weeks early and they were told no. It arrived to the day two years after ...
I only receive warranty paper, no document
I do not receive this document. Normally, I communicate with my AD BY email. My AD is a good AD, but I need to know why he does not want to send me the document. I think I have right to receive the document. I am ok Rhone hold the warranty paper for two y...
To be honest I find this practice very strange. The AD should / would know their customers. And therefore this shouldn’t be an issue.
I have a few of the not so easy to get Pateks and have never experience such demands from my AD I got all the documents and paperwork when I got the watch. I find it strange that Patek accept different practices from place to place. And can anybody tell m...
Thanks for the clarification... I have only bought on Patek in the Uk my first one a 5035J.
Still find it strange the different practice around the world 😏
sorry for the mistake
Mark Hearn (Managing Director of Patek Philippe UK) decides who get a limited edition watch.
You are right.
AD should know their customers. I would never sell my 5131. Love P and R the most. How do you like Your 5131P. By the way, you got a nice collection.
second favorite gift
Sometimes, gift does not has been expensive. We have to love it , useful and good quality. This small wallet is my second favorite gift. ...
No paper box now.
PP does not offer the paper box now unless you have a very good relationship with your AD.
Very good question
I wonder how many people get TRF when they buy a watch now. I have some spare TRF from before. I like them. So I keep these spare TRF. I do not buy any PP watch around a year because I am upset about new policies. For example, I can't have TRF. My 5131 wa...
Rolexforum
I think you misunderstood the question. My question was were you posting on Rolexforum and got banned from posting there?
Forgive my poor English.
Sorry, for misunderstanding your question. Yes. Rolex forum banned my account without any
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