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Jim, I read your post and the responses so far and I
do agree that Patek should offer some level of flexibility with respect to some limited changes as they did not so long ago.
There are reasons to allow this, the one that comes to mind immediately is dial changes. There are times, for example, when you get older and can no longer read the dial easily. There have been references produced with several dial variations, the 3520D probably had the most optional dials of any other reference as I recall, but there were many other references like 3796, 5022, 3802, etc. which are no longer made which had numerous dial variations. Those folks who have a rose gold 3796 with the rose dial and hands may have a tough time reading the dial now and need a silvered dial (which was offered) instead. I see no reason to not accommodate a request like this so the owner can enjoy his watch for his lifetime.
So why is it so hard for Patek to make an accommodation if the client is more than willing to pay that cost? The explanation told to me was that since Patek's meteoric rise to fame and glory, they were very sensitive to folks attempting to create special ("rare") pieces from ordinary pieces, and exploit the market asking more insane prices than they already are. They wanted to eliminate such activity...except of course, those pieces they make.
Many people here buy Pateks based on their longevity, history, etc. That history includes those special pieces (where the clients wishes were welcomed) which they proudly display in their museum and represent a time when Patek was truly Patek...doing things that others couldn't or wouldn't do to accommodate their clients. And, it is precisely that history and reputation that attracts many people to the brand. Then you experience the door being shut in your face when you want a simple dial change. It's an absurd policy. Someone responded that they were finally successful in getting a dial changed, but look what it took to get it done.
I could go on for hours about this as I have been passionate of Patek for many, many years, but it is the recent changes in their philosophy that I find to be very dis-heartening and disappointing from a company that I have admired for all the qualities that their reputation was built upon that are slowly being discarded evidently for the sake of production and sales.
I thought like you do, too...
By: dr.kol : May 15th, 2011-00:46
I was totally sure that Patek does not change the dials to another type of dial... I wanted to do one change and asked the issue from Patek\s Boutique in Paris / they said that probably not. Then I asked the same issue from Patek\s Boutique in London and ...
I do understand your point , but ...
By: Bruno.M1 : May 15th, 2011-01:52
Patek is imo art ( so are Breguet, Lange, ...) I mean not only Picasso , Van Gogh, Rodin, Michelangelo, Rietveld, ... made art. I really do prefer a Patek watch above a painting, a vase or a chair. To each his own I guess. But when you say : 'I can order ...
but...
By: Bruno.M1 : May 16th, 2011-08:16
Art is not always unique. Are Fabergé eggs art ? Yes they are and I think they made some series with eggs who all looked the same. Their toppieces are indeed unique. And what about photography ? It can be art too , right ? Well I know somebody who ta...
regarding other watch makers
By: cuibono : May 15th, 2011-04:38
you experts correct me if i'm wrong, but didn't vc initiate a special program that would allow people to customize their their watches or participate in the design of a completely personal watch? maybe the counter-argument is that it is different price ra...
Quai de l’Ile
By: Bruno.M1 : May 15th, 2011-09:14
Indeed, VC allows to customize these watches but imo that is just a marketing gimmick. "owners can customize their Vacheron Constantin Quai de l'Ile with 400 styles and deterrents, like the embedded invisible ink plastic slips that are placed beneath the ...
Not a marketing gimmick.
By: mkvc : May 21st, 2011-17:32
Vacheron recently made two truly exceptional watches in its custom manufacturing program. I hate to think what they cost, but they are truly unique and spectacular. They were recently written up on our Vacheron forum. I don't disagree with you regarding t...
Porsche is a bad example
By: lobo : May 15th, 2011-07:56
I think we cannot compare a Porsche to a Patek in this case. Wouldn't it be better to say the colour combination for a Porsche is limited to those on offer by the factory? Lambo and Aston Martin all have their own colour coding and it is limited. You woul...
Seems I'm the only one.....
By: SuitbertW : May 16th, 2011-02:04
Hello, Jim, although I'm far away from beeing in the position to even think about ordering a bespoke piece - I've to admit I don't like the the approach of a (factory) customized product so much - beeing more precise, I almost hate it ;-). Of course this ...
3940 Experience
By: gaquist : May 27th, 2011-07:41
About 2 years ago, I got a great deal on a 3940 in yellow gold. I always admired that watch with the yellow gold (champagne) dial , mine of course had the standard, very often seen white dial. I called Patek in NYC, and asked if they could replace my "opa...