Theodore Diehl
63
Resolved
Hello Jeff,
I hear from our distributor that the issue is now under control.
A pity that that the warranty was actually no longer valid because the previous owner evidently opened the watch
via an unofficial sales-point.
In any case, I really hope your watch will be up and running soon !
Regards,
Theodore
Complaining about RM service
hi guys , sorry to write this again ... I got problem with my RM 011 . and watch need servicing . because watch stop working. then , i send in the watch around 2 months ago ( approx August 2013 ). i know that i bought this watch pre owned. not new from bo...
Bummer
Hello JeffS168, A bummer of course, such things are never pleasant, and only aggravated by a delay like that. Can you mention who was dealing with the situation for you? Please check your PM's! Kind regards, Theodore
replied
Hi Theodore , Thanks for your kind reply. ur PM replied bro . have a good day ! Regards, Jeff
Resolved
Hello Jeff, I hear from our distributor that the issue is now under control. A pity that that the warranty was actually no longer valid because the previous owner evidently opened the watch via an unofficial sales-point. In any case, I really hope your wa...
Many Thanks !
Hi Theodore , Thanks for your kind help. Yes now already under controlled. Yes, because i buy pre owned . and, suddenly watch stop working . just amazed when told that already open by third party. Anyway , already solved guys . Regards, Jeff