Dr No
[Moderator Omega - Wristscan]
37599
Ei8htohms, one of the original members of our community, is in charge of watchmaking . . .
. . . at the New York Rolex service center. He was the watchmaker who performed the tear-down reports on The Purists. Needless to say, Rolex couldn't have made a better hire than John.
Art
Late report about service
Few weeks ago I reported my experience dropping the watches for service. After that coming back from picking them up all I have to say is that the RSC in NYC is amazing. My watch came up from being broken to work as it used to, just perfect. I had to pay ...
Nice to hear service success story !
I have mine on now. How long had you have had since a service ? ...
Hey 🙋
About 15 business days which was very good considering that happens during December and we all know that month tends to be slow.
That’s good!
I meant how long have you had it if first service or when was the last service? Maybe you had another post about it. Mine is going on 5+ years , my other watches I send in at 5 years this I was going to go until an issue
My bad read too quickly
Mine was 10 years - first service. My wife’s watch - 5 years and some months without issues, also first service
If not broken don’t need to fix it
I actually ask the RSC representative, and was very honest about it.
Rolex service is fantastic in NY and better yet in Dallas.
I cannot say the same for about any other brand, except Omega. The worst service, in my experience, is Patek Philippe’s.
I’m happy for you!
Rolex never disappoints! This is one of the main reasons I stick with the crown, total integrity and no unnecessary fuss… I had similar situation with my secondhand bought Root-beer with three months expired warranty, took it in for regulation since it sa...
Ei8htohms, one of the original members of our community, is in charge of watchmaking . . .
. . . at the New York Rolex service center. He was the watchmaker who performed the tear-down reports on The Purists. Needless to say, Rolex couldn't have made a better hire than John. Art
Expensive brand with an efficient service attitude
I think this is one of the reasons why Rolex still ranks first among luxury watch brands. Congratulations on owning a brand-new watch!