Khalil Sheikh
17
From your description, those watches could not have possibly gone to a Rolex RSC
Watches serviced by a Rolex Service Center (NOT to be confused with 'Authorized Dealers', which many have a 'watchmaker' hack in the back room who can barely size a bracelet) come with a one-year warranty, so sending it back to rectify any remaining issues is covered gratis by the warranty. The 'Authorized Dealer' charging you extra for every follow-up visit is reflective of the dealer and NOT Rolex.
Save yourself the headache and just send them directly to the RSC, unless someone PMs you information on a competent independent watchmaker who can match Rolex's post-warranty repair quality.
rolex problems
i have bought 7 rolexes, 2 mens presidents,1 ladies president 2 submariners and 2 ladies all for my children on graduation except mine and my wifes presidents. these watches were all good timepieces until they required cleaning. i have paid several thousa...
Hello bob_ra
Hello and Welcome! First, sorry to hear about your problems. A few questions: Did you send the watch in to a AD (authorized dealer) that in turn sent it to a Rolex Service Center? Is the cleaning you mentioned a overhaul? What exactly is wrong when you sa...
problems 2
the watches all do not keep good time after servicing.we have paid up to 900 dollars so i expect that the are more than just cleaning. i do know that they do the repairs here in edmonton as i have seen the watches taken apart. they claim to be an a d but ...
I am surprised....
Although I am not a rolex fan, it seems strange that you have all these problems. Did you take them to authorized dealers? what is wrong with them? cheers
probles
i have taken them to supposedly rolex dealers where i bought some of them and they advertise as dealers. the vancouver and calgary ones are my kids and im sure they take them to dealers. the problems are they dont keep good time,they quit totally as my pr...
From your description, those watches could not have possibly gone to a Rolex RSC
Watches serviced by a Rolex Service Center (NOT to be confused with 'Authorized Dealers', which many have a 'watchmaker' hack in the back room who can barely size a bracelet) come with a one-year warranty, so sending it back to rectify any remaining issue...
dealer problems
thx for help boy have i ever foud al these bracelet adjusters. now al i need is to find a competent RSC in canada .
Trouble in Canada
The only listed ROLEX SERVICE CENTER in Canada is in Toronto (found in my warranty booklet), and Rolex does have a 1 year service warranty. I wonder if your watches are still carrying the same original parts as when you bought them?! Best of luck, Rick