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Looking at all the reply, I feel like I am supported by many knowledgeable gentlemen. 😝 For the watch, one of the reason I feel frustrated is that if it is a defeat, I will keep blaming myself that haven't noticed at the first place. But if it is a kind of normal, my mind will also feel normal. It i

But anyway, I will see the Service Center further inspection and will try to enjoy the watch again when it come back to me.

I bought in HK actually so I cannot enjoy that refund policy.

I am considering your comment. But in fact, it will be a challenge for me because it will become some kind of negotiations and I will expect a lot of back and forth communications. At the end, I am only a normal customer......but I will consider your advice ......thx....

Add a larger photo here for easier reading

What I want to say is Chopard Service Center finally agree to fix those problem areas by "finishing" those areas again to make it "better".... Forgive me poor English.....

In fact, after I found the problem, I went to the Chopard boutique first to seek advice. The boutique staff think that those areas may be caused by improper handling of the authorized dealer, so he suggested me to find the authorized dealer to handle it. That's why I deliver the watch to Service Cen

Hi Alkiro, I buy it new from authorized dealer.

Hi all, I want to share my experience about my new watch.... As you may know I just bought my watch LUC 1937 about 2 weeks ago. While I enjoy the watch, I discover that there are some uneven areas in the side of the case. (see below photo) Those uneven problem areas are like some vertical line and t

In fact, I prefer the look of a strap instead of bracelet. Right. buying the watch with bracelet together is for versatility 😎 So now I am actually waiting a strap to come and will change it later😀 Thx for the comments and information for my enquiry long time ago😎