Breguet

Hi All, My La Tradition developed a problem where the hour and minute hands would intermittently be out of alignment. This occurred after the two-year warranty period expired, which is the story of my life! I procrastinated before putting it into service ...  

but quite encouraged to hear of the response from Breguet! It's looking wonderful, as always, Andrew. Glad you have it back. One day, we'll take a double wrist shot of La Traditions, I hope, or even a triple with Ed! Best, CaliforniaJed

good to hear Breguet looks after there people maybe the other brands in the swatch group can learn a big lesson on how to treat there customers glad you got your watch back in great health

I had a similar excellent experience with Chopard but unfortunately, my experience with Swatch after sales service was not as pleasant as yours. Great pics and enjoy your Trad.

thank you for sharing such a wonderful story. It is glad to know how serious Breguet handles its customers with great professionalism.

Things worked out well. I only heard of bad service stories re: Breguet, so it is nice to hear something nice about them!

Thanks for the note. To be honest, the negative reports we read on the internet were one of the several reasons I delayed getting the repair done. Perhaps Breguet have improved their service, perhaps we get to hear of the problem cases and forget about th... 

Hi Andrew, Great to hear that you had such a positive experience with Breguet's service center. Thanks for sharing, I was getting nervous about ever having to send my own La Tradition in after hearing a few bad stories on the net. Hi Jed, Yes, would hope ...  

Still as photogenic as ever. And the La Tradition is keeping excellent time. No appreciable deviation of the minute hand after two weeks of continuous use. Andrew

With regards to the time frame: Would you be satisfied with 10 weeks of service time for a repair under warranty of a non-watch item? Probably not. For a luxury watch it's better than average of course. Returning the crown only is interesting. One can ima... 

Hi John, One day it would be interesting to discuss what the minimum service time required is. It is hard to know if watches sit around from months , are worked on for a few days and then returned to us. F.P.Journe recently pushed through my RdM so that i... 

I just checked back through documentation, and here are the time intervals: Day 0: Watch dropped off at local Melbourne Swatch Service Centre Day 9: Notified by local service centre of need for watch to go to Breguet, Switzerland Day 43 (6 weeks): Quote r... 

... I really am very pleased to see that there is a strong difference from then to now!!!! Congrats!!! Tassos

I believe Jack had a couple of issues. One was with a sticking rotor on a 5817 Marine that required two visits to Breguet to rectify, and the other was with a 5707 Reveil du Tsar that got lost in the system but was found. Some was related to issues at the... 

Time and time again, we seem to hear more bad stories than pleasant ones, it's great that you don't take the pleasant experiences for granted. Thank you for offering this objective viewpoint Andrew! Much appreciated!

Knowing how much you love your La Tradition, it is great to learn that Breguet is making a comeback in their after sales service, which will definitely give you more confidence to wear and enjoy your watch knowing that in case of any mishap, they will be ...