Breguet

Well, I feel a little sheepish now that the VP of Customer Service has emailed me. He says they are on track to get my watch back to me before I visit my Dad! Hallelujah. Here's the thread: Dear Mr. XXX, Thank you for your e-mail to Ms. Malhotra and Bregu...  

...send one of my pieces to Breguet service, except the winding box of the 5327 perpetual but I miss it until now only 2 weeks, I bought my pieces through an official AD with much effort from my part... I completely understand, as also many friends in thi... 

Isn't that where the fix Seiko's and Citizen's? I guess Swatch too. Breguet is such a fine brand, but I just can't seem to put them into the same class as PP or VC, don't know why.

I guess maybe they do read what goes on here. HAGWE Bill

Wow, I can't believe it was in such bad condition with the damage from the 3rd party and also the rust. But that still doesn't excuse Breguet for not providing follow up on servicing. Ultimately it took some effort, but looks like Breguet has finally addr... 

Yes, I was alarmed at the damage report too, so much so that I emailed the VP of Customer Service. I guess the previous owner did not have the watch overhauled every five to seven years, as is recommended. Part of me says, "yeah, those gaskets wear out;" ...