kolosstt
1455
You should benchmark your customer satisfaction against their information homepage.
Chopard.com states:
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Upon reception of the item in one of our Official Chopard Service Centres, the estimate (if required) will be delivered to the client within 24 to 48 hours. Once approved (if required), the average service completion delivery turnaround time will be around 10 to 20 calendar days.
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Count in some time for shipping and processing by your AD and plus/minus this is where it should go.
...Strange behaviour of your contact...
Best regards,
kolosstt
This message has been edited by kolosstt on 2016-06-05 21:54:02
It is generally quick
By: KMII : June 5th, 2016-21:12
My experiences with the LUC Chrono One were very positive - both times back in around a month, even though it had to go to Switzerland. They seem to have invested appropriately into service capacity. I guess time only watches could be even faster Let us k...
It depends
By: MrkK : June 6th, 2016-09:54
According to my experience with NYC boutique (about dozen routine services/repairs) if service can be performed locally it takes about a week or less. If trip to Switzerland is required for your watch it usually takes 4 weeks
Thanks guys
By: aston.db4 : June 7th, 2016-00:07
Hey guys, I really appreciate the detailed information on the servicing turnaround. MTF: unfortunately the lack of information I've gotten was from Chopard's NYC boutique. In the past I've called (numerous times) and emailed (no response) that particular ...