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Chopard

You should benchmark your customer satisfaction against their information homepage.

 

Chopard.com states:

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Upon reception of the item in one of our Official Chopard Service Centres, the estimate (if required) will be delivered to the client within 24 to 48 hours. Once approved (if required), the average service completion delivery turnaround time will be around 10 to 20 calendar days.
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Count in some time for shipping and processing by your AD and plus/minus this is where it should go.

...Strange behaviour of your contact...

Best regards,
kolosstt 
This message has been edited by kolosstt on 2016-06-05 21:54:02

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