CL
2722
If the watch was passed on to Gray Dealer by.....
an AD and not by a collector (who originally bought from an AD), its certificate will not have the AD's Stamp or name.
This makes the warranty card invalid which makes sense to me.
But if one bought a watch from a gray dealer and have issues, I believe Journe will still service it but it will just not be under warranty.
And if the watch bought is a pre-owned ones which has passed the Warranty period, all these will not affect anyone.
*CL
Message from Montres Journe
We would like to inform our prospective buyers about F.P. Journe Timepieces sold through unauthorized resellers: Montres Journe SA will not honor any warranty work if purchased on the parallel market The proposed watches can only be pre-owned since our ti...
Clarification?
I just want to ask one follow-up: Journe's position seems to be parallel market=used and used=no warranty. Does that mean if I buy a Journe at an AD and sell it 6 months later (not that I would do that), I cannot transfer the remainder of the warranty? A
I will go out on a limb here.....
And in no way is this anything other than my opinion... I think that what Brad posted in the "Rule". I think that Montres Journe reserves the right to amend the rule on a case/customer by case basis. THe Journe folks are extremely accomodating and conside...
Pre-owned
I believe as long as the were purchased originally from an AD or boutique the warranty holds. I will double check.
Clarification
If someone buys a watch form an authorized dealer "AD" or an FPJ boutique and then sells the watch as pre-owned, the warranty will remain intact. The new owner should also let Montres Journe know by writing an email to info @ fpjourne .com (remove spaces)...
Thank you Brad for the info.................
I have just sent FP Journe the details of my Calendrier. Just to be on the safe side.
Please correct me if I'm wrong
But wouldn't every Journe originate from either a Journe AD or boutique. Even if a secondary source was selling the watch it would have had to come from a AD originally unless it was stolen.
If the watch was passed on to Gray Dealer by.....
an AD and not by a collector (who originally bought from an AD), its certificate will not have the AD's Stamp or name. This makes the warranty card invalid which makes sense to me. But if one bought a watch from a gray dealer and have issues, I believe Jo...
Yes but...
if the watch was passed/sold from an AD to a grey dealer FPJ would still know which dealer it was sent to from the serial number.... So FPJ could do something about it..... Cheers
agree with the thrust of your message
that clearly this kind of thing would not be happening without some kind of cooperation from ADs. But that poses tricky issues -- Journe obviously cannot willy nilly fire its ADs without affecting its distribution. And I think Journe kind of turns a bilnd...
the "unfamous" blind eye
from an insider... I have know FP for more than 22 years and worked with him since the beginning of Montres Journe SA. NEVER, I mean never -in case you did not catch the drift- has FP turned a "blind" eye on "weird" transactions. It is so against what he ...