johnswatch1
275
..unbelievable!
My experience is that once you purchase an expensive watch you're left to fend for yourself. I quite like Hublot watches but have never seriously considered buying one.
Until now.
Hublot's fast response and customer service is a testament to the brand. An admittance that there *could* be teething issues is a watershed point. Everyone knows these issues crop up from time to time but no brands ever acknowledge it. Whilst Hublot refrained from admitting responsibility they were mature enough to admit that these things do happen and more importantly will resolve it.
What saddens me is that this type of service is so unusual in the watch world.
I have every confidence that your issue will be sorted swiftly and to your satisfaction, I only hope other manufacturers sit up and take note.
Astonished.
John
A bit disappinted about my UNICO GOLD watch
I am a Hublot lover which live in Hong Kong, recently I had bought a UNICO GOLD on June 16 from a local authorized dealer. Unfortunately, 2 days ago I found the 'Date' could not spin correctly within the "date display square" area. What I mean is the 'Dat...
Such things can (but should not) happen...
but there are several potential sources for the defects: it could be a design fault (which I doubt), a less-than-perfect manufacture or assembly or it could be a consequence of using (and abusing) the watch - or any combination of that. Since you bought i...
Sorry to hear that...
Hello, I am sorry to hear that such a thing has happened to you. I really am. I remember you were very happy to acquire that piece back in, perhaps May (?). I agree with Magnus that this sort of things happen to all the brands. So, you are so unfortunate,...
We are truly sorry to hear this
On behalf of Hublot, please allow me to apologise for your less than satisfactory experience. I sincerely hope that this will not spoil your ownership experience. As you can imagine, such problems can arise from any number of causes. Careless handling whe...
Hublot's after sales service is top notch!
Have no fear that Hublot will take care of the watch for you. This is why I love Hublot.
Knowing Hublot it will get sorted ASAP
I am sorry to read about your problems and I agree with everyone here that this kind of things happens no matter what that brand. Knowing Hublots legendary service you will get it back sharpish fully fixed and working as it was meant to on the day it was ...
..unbelievable!
My experience is that once you purchase an expensive watch you're left to fend for yourself. I quite like Hublot watches but have never seriously considered buying one. Until now. Hublot's fast response and customer service is a testament to the brand. An...
I too...
I had a similar problem with an Omega, far less expensive but defective none the less. Luckily the AD replaced my timepiece, I hope you have a similar outcome. Regards
Send me all informations please
Congratulation for your UNICO King Power in King Gold You must have one of the few that we have delivered so far and I am anxious to give you the best service and high priority assistance Please send me all information via my mail [Email address suppresse...
I have the same problem too!!!
You're not the only one. I don't understand what's with Hublot but seems like this is only brand with this problem. I have my King Power Alinghi and my date is messed up too just like yours. Now my date switch to the next number at around 4 o'clock. A fri...
Just back luck
I am so sorry for you, but please bear in mind that this problem is quite unusual. If not, we would have already detected the problem and would have solved it Please let me know via my mail [Email address suppressed for privacy] what you want to do. I wan...
No brand is PERFECT
I'm sorry to hear about your watches . Hublot is a very reliable company and they also produce very reliable watches. No brand is perfect there is always going to be few exceptions and that is when customer's service comes in. I am sure if you just let Hu...
Any brand has any type of problem.
Many other brands have one or more "horror" stories. I am so sorry that it happened to you, but I suggest you get it serviced - I hope yours be back in no time. Ken
Sorry to hear this...
I am truly sorry to be reading this. No one deserves such misfortune But echoing others' comments, every luxury brand has problems with their products. Unfortunately, we hear much more often about people's bad experiences. Good ones are "expected" and rar...
A brand new GOLD UNICO back on my wrist
Although the waiting time was quite a bit long for my Gold UNICO to get fix. But, finally HUBLOT send me a brand new UNICO instead. During this period of time. I see HUBLOT and his team is working very closely on my issue (We almost have email exchanges e...
Some Pictures of my GOLD UNICO
Hope everyone likes it This message has been edited by jleung5225 on 2011-09-03 10:48:53...
Great
Beautiful, beautiful, beautiful... I love the gold Unico! Glad it got resolved to your satisfaction as I had no doubt it would. Enjoy wearing it! Andrew
All Black UNICO
Hi I have some problem to change the date, i pull the crown one step and try to change date but nothing happens? Maby i should do in any other way?
Position 1 and 2 of the crown
The crown of UNICO has two positions. Position 1 is for the change of the date if you turn the crown Position 2 is to wind the watch up
Unico
position 1 change date ,nothing happens when winding, Position 2 change time ,works perfect maby i should send it back for a check?
Unico rules!!
Hi Anti Clock wise was the right way!! Thnx Biver for outstanding service and proffessialism!!
Position 1 and counterclockwise to set the date
Some additional information Please note that on position 1 you can change the date when going counterclockwise with the crown! Position 0 means the crown is not engaged except for winding up Position 1 is for the setting of the date by going counterclockw...