WatchProSite|Market|Digest

Montblanc

A Fair and Objective Approach...

 


I agree with you Mike, and you are even more fair and consistent than I am.  

I personally look at all inconsistencies and defects as "defects."  Regardless of whether it comes from a large brand such or a small independent.  If it should not be there, then it shouldn't be there.  However, I do understand that many parts are hand-finished, hand-assembled, and that sometimes human error is part of that equation.  Just my viewpoint.  

Thank you for the provoking thoughts.  They're provoking, yet they're honest, fair, and true (except the customer isn't exactly right all the time sometimes in my opinion).  

This message has been edited by patrick_y on 2013-07-16 15:23:06

  login to reply