mkt33
[PuristS]
5252
This doesnot sound normal
and since your Timewalker is still under warrenty I would bring it straight back to the Montblanc AD
Ask them to issue you a service report which shows your complaint on it and what their watchmaker noted during his/her inspection.
You need to have some sort of official documentation to move your problem up the chain if it is not resolved locally.
The Timewalker should have a PR of 45 hours.
Glad to hear you like your Timewalker. Your wife purcased a great Christmas gift.
Please let us know how things work out. MB prides itself on providing superior customer service so this should be easily resolved.
Best, Mike
Timewalker 09672 self winding problem
My wife bought me a beautiful Montblanc Timewalker watch (model 09672) for christmas. Let me start by saying that I like the way this watch looks and feels on my wrist. From the start, I have had an issue with the watch stopping over night on the third ni...
Maybe.....
It feels like the rotor is not automatically winding the watch. If you are able to wind it manually and it stops after two and half days, it looks like the regular power reserve. Not sure how Montblac can give it a clean bill of health. Doesn't seem right...
This doesnot sound normal
and since your Timewalker is still under warrenty I would bring it straight back to the Montblanc AD Ask them to issue you a service report which shows your complaint on it and what their watchmaker noted during his/her inspection. You need to have some s...
Nice Montblanc gift gone in vain!
Hi Mike, The Montblanc watch was truly the nicest gift I had ever received from my wife, but I'm sad to say that it has gone in vain. We finally got a copy of the service order from Montblanc store via fax. The problem looked like it was clearly stated in...
Well, I'm glad it got resolved however the info you got
seems incorrect If I'm not mistaken, the Timewalker model number you gave corresponds to this watch on a bracelet. I don't think it is discontinued, I see it on Montblanc online store. Perhaps you can use the funds and purchase it there. Otherwise I would...
Not exactly the same watch
Hi Mike, This is not exactly the same watch (in the same family though) - the item # is 09672. Which the stainless steel strap model with black face. Regardless, I'm not sure why Montblanc service center didn't find the problem or specify exactly what the...
I don't think so...
It might have been easier for them to refund the money than to spend the time to sort out the issue especially if their service department gave it a clean bill of health initially... This way you are not waiting empty handed while the problem gets sorted ...