jimjenkins
286
I would immediately send it back with a video showing the problem.
Regardless whether your watch did behave like this before servicing or not, after servicing it should perform flawlessly 100% of the time. I would make a video clearly showing the problem and send it together with your watch back to HSWA. Frankly, I find this type of poor service very troubling especially coming from Patek. Hope they can remedy it immediately. Good luck next time.
Cheers. Jim
3970 chronograph issue
Friends -- my 3970G black dial is recently back from Henri Stern NY after a full service. I have noticed that when I now start the chrono, ~80% of the time it works just fine but ~20% of the time it is quirky -- specifically, the chrono seconds hand jumps...
odd coincidence...
I had the EXACT same issue with a Zenith Daytona that I purchased. The issue started as soon as I took the watch out of the box. I thought there was something wrong and returned the watch. interested in reading experiences from others here.
I would immediately send it back with a video showing the problem.
Regardless whether your watch did behave like this before servicing or not, after servicing it should perform flawlessly 100% of the time. I would make a video clearly showing the problem and send it together with your watch back to HSWA. Frankly, I find ...
Not normal at all, the 3970 here...
...never did that. It always works flawlessly. Yes, as others have said give the service department a ring and send back the watch as am sure they can bring her back to 100% easily.
The plan
Thanks, everyone. I will head over to HSNY on Monday afternoon (with my service receipt) and have them take a look and hopefully make any adjustments. Will update on what transpires.
Update on 3970
An update: After getting thru the aftermath of Hurricane Sandy, I stopped by the Patek Service Center (Henri Stern) in NY yesterday. They were very helpful (as always). They fully checked out the watch. In their opinion the watch is fine and the recent se...