jayeyedoubleemmwhy
147
Couple things
You can leave the crown out to halt the movement and stop the seconds hand. I've seen cases where a piece of crystal is stuck under the hands; the owner will continue to let the watch run and this causes circular scratches on the dial. Not pretty.
Complete service by Rolex includes refinishing of the case and bracelet. This is automatically done unless you explicitly tell them to NOT refinish. Most people (I'd say 95%+) are okay with Rolex doing the refinish and tbh the watches come back looking quite nice. I mostly see Rolex estimates go crazy when there's evidence of moisture-related issues or scratches on the dial and hands. Also if the bracelet or clasp is very worn/damaged, there may be some quotes for replacement. The AD can give you a heads-up on if this may be an issue. Current turnaround times in the US are around 1.5-2 months using the Lititz, PA center.
Rolex Servicing
My father-in-law’s 16610 experienced a little trauma. The crystal was shattered, with little pieces of it probably scratching up the dial. The movement runs on and off. At times it seems to run as normal, but sometimes the seconds hand stops where the cry...
Can I suggest that you not run the watch until fixed
While you might be able to see the hand catching, there could be microscopic shards that have entered the movement that will be doing more damage than just stopping the second hand moving.
An impact like this will have surely damaged the movement
Despite the claim a Submariner is "soooo" solid: inside is a movement with tiny, title parts. Do not use or wind the watch. Regarding service: it will be comprehensive but the good point here is that it is not a broken Patek or AP! That would cost A LOT!
I'm so fortunate that I have a Rolex Service Center in San Francisco that assists with these problems...
There is a fully authorized Rolex Service Center in San Francisco. The wonderful team there follows the precise instructions I give; DON'T POLISH THE CASE, in cases where it's absolutely necessary, do a minimal and light polish. I've seen so many watches ...
Sorry to see the damage, but good thing it is repairable
First thing first it to lay the watch face down and pull the crown out to ensure that none of the particles of the glass find their way into the movement while you decide on what plan of action to take. From my experience, Rolex Service Center in Dallas h...
Easily repaired. That's certainly a plus about Rolex.
And in any case, it's a great watch to look forward to when serviced!
Sorry to hear about the watch
I have a similar experience which happened to my Rolex Explorer II. I came home one day to find my house completely silent and I knew immediately something was not right. I have 3 cats and they will usually be greeting me at the door with meows and purrs....
For this damage......
......i would want it to go back to Rolex and have a full service. The impact damage may have caused issues. Furthermore, the microscopic shards of glass will need to be removed if they have found a way into the movement. I think 3-4 months is about stand...
It doesn't have a tritium dial or hands, so what's the issue?
There is no naturally patinating parts.
Couple things
You can leave the crown out to halt the movement and stop the seconds hand. I've seen cases where a piece of crystal is stuck under the hands; the owner will continue to let the watch run and this causes circular scratches on the dial. Not pretty. Complet...