G99
13685
the responsibility for any damage lies with the watchmaker
if he screwed it up then he should fix it even if it means buying a new case or complete watch. when we send a watch for repair/service or other works we entrust it into their care and they should care for it in the same way we would or if it were there own.
he should have insurance to cover it and if he doesnt then he'll be very much out of pocket.
2 months seems like a long time to obtain a part like this so i would suggest a gentle 'hurry up' and leave the suggestion of legal action for later.
Graham
Need urgent advice
Hello, This is my first post, so please go easy on me I have a 1846 that has a blue face and is 41mm. Model: 263-66-3-623 I brought it to a watch dealer in Montreal who had ordered me a new rubber band. The problem is he broke the screw when he was replac...
Hi, Peter,
I'm sorry to welcome you here in such sad circumstances. May you post some pics of the damages, as it will be easier for us to give you an answer. BUT, if it is only the bar ( between the lugs ) which is broken, it will not be a too serious problem. Looki...
Watch with dealer
Hello Nicolas, Thanks for replying so quickly. The watch is with the dealer, but I find it really odd that it has been screwed in on one side, and may be worn (without the screw on the other lug). This would indacate to me that the tube is actually a part...
Watch post
According to the watch serial number you have provided, it is a Maxi Marine Chronometer 41 mm, and not an 1846. The tube you refer to is screwed into the lug on one side to hold the tube in place, and to complete the look a srcew is used on the other side...
Maxi Marine
You are absoutley correct. If I understand what you are saying the tube is replacable as long as the threads on the case that the tube screws into are not damaged. I am almost certain this is the situation. Now I just have to find out why it is taking so ...
the responsibility for any damage lies with the watchmaker
if he screwed it up then he should fix it even if it means buying a new case or complete watch. when we send a watch for repair/service or other works we entrust it into their care and they should care for it in the same way we would or if it were there o...
He wil pay
Hello, The watchmaker has said he will pay for the piece. The case does not need to be replaced and yes a gentle reminder is in order. I have ordered parts before from the same watchmaker and I think he waits until he has a large enough order to submit it...
Nothing Yes
Hello Marcus, Thanks for askng. I have not recieved any news yet, but the watch industry closes down in Switzerland until August 3rd. I know the salesman was frustrated by not getting a response from UN. What can you do? I know that I will be taken care o...